System Requirements Document (SRD)

Project Name: project-3c3a9904

1. Introduction

This document outlines the system requirements for project-3c3a9904, a quality management system designed for Al-Fares Construction Industries Factory in Palestine. The system aims to enhance flexibility, streamline communication between departments, and improve overall operational efficiency.

The quality management system integrates administrative, quality, sales, accounting, manufacturing, inventory, and logistics departments through WhatsApp groups to facilitate communication, reduce time and procedures, enhance internal auditing, and improve performance indicators.

2. System Overview

The system is built to address the following objectives:

• Flexibility and Communication: Establish direct communication channels between departments using WhatsApp groups.
• Quality Control: Monitor and document non-conformities, conduct internal audits, and ensure compliance with quality standards.
• Customer Satisfaction: Conduct surveys to analyze customer satisfaction and derive actionable recommendations.
• Supplier Evaluation: Assess supplier performance, classify them, and strengthen partnerships with high-performing suppliers.
• Inventory Management: Ensure accurate stock control and facilitate inventory audits.
• Performance Metrics: Achieve high performance indicators through streamlined processes and enhanced collaboration.

3. Functional Requirements

• As Admin, I should be able to create and manage WhatsApp groups for departmental communication.
• As Quality Manager, I should be able to document and track cases of non-conformity.
• As Auditor, I should be able to conduct internal audits and generate reports.
• As Sales Manager, I should be able to analyze customer satisfaction surveys and derive recommendations.
• As Inventory Manager, I should be able to monitor stock levels and conduct inventory audits.
• As Supplier Manager, I should be able to evaluate supplier performance and classify them.
• As User, I should be able to access real-time updates on departmental activities.

4. User Personas

Admin

• Responsible for managing communication channels and overseeing system operations.

Quality Manager

• Focuses on monitoring quality standards, documenting non-conformities, and conducting audits.

Auditor

• Conducts internal audits and ensures compliance with quality standards.

Sales Manager

• Analyzes customer satisfaction and provides actionable recommendations.

Inventory Manager

• Manages stock levels and ensures inventory accuracy.

Supplier Manager

• Evaluates supplier performance and strengthens partnerships.

General User

• Accesses updates and contributes to departmental activities.

5. Visuals Colors and Theme

Color Palette

• Background: #F5F5F5 (Light Gray)
• Surface: #FFFFFF (White)
• Text: #333333 (Dark Gray)
• Accent: #FF7F50 (Coral)
• Muted Tones: #B0C4DE (Light Steel Blue)

Theme

The theme reflects professionalism and simplicity, aligning with the industrial nature of the factory while maintaining a user-friendly interface.

6. Signature Design Concept

Concept: Interactive Blueprint Homepage

The homepage will resemble a dynamic blueprint of the factory. Users will navigate through sections represented as interactive building blocks. Key features include:

• Blueprint Animation: Pencil-sketch animations that highlight different departments as users hover over them.
• Micro-Interactions: Clicking on a department block zooms into its operations, displaying real-time updates and metrics.
• Color Transitions: Sections change color subtly to indicate active engagement.
• Interactive Feedback: Users can submit feedback directly through the homepage, with visual confirmation of submission.

This design will make the system visually engaging and memorable while emphasizing the interconnectedness of departments.

7. Non-Functional Requirements

• The system must ensure data security and privacy for all communications and records.
• The interface should be responsive and accessible across devices.
• The system should support multilingual functionality, including Arabic and English.
• Performance metrics should be updated in real-time.

8. Tech Stack

Frontend

• React for Web

Backend

• Python
• FastAPI

Database

• MySQL (preferred for relational data)
• MongoDB (for unstructured data)

AI Models

• GPT 5.4 for user-friendly responses
• Claude 4.6 Opas for academic or coding work

AI Tools

• Langchain
• Litellm for LLM Routing

Orchestration

• Docker for local orchestration
• Kubernetes for server-side orchestration

9. Assumptions and Constraints

• The system assumes all users have access to WhatsApp for communication.
• The factory's departments are willing to adopt digital tools for quality management.
• Internet connectivity is stable for real-time updates.
• The system will operate within the factory's existing IT infrastructure.

10. Glossary

• Non-Conformity: A deviation from quality standards.
• Internal Audit: A systematic review of processes to ensure compliance.
• Performance Indicators: Metrics used to measure operational efficiency.
• Supplier Evaluation: The process of assessing supplier performance and reliability.
• WhatsApp Groups: Communication channels used to connect departments.