misty-crm
Diya Trivedibuild a crm
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Manage Customer Relationships, Build Lasting Growth
Streamline every customer interaction, automate routine tasks, and turn prospects into loyal advocates — all from one intelligent platform designed for your team.
The Customer Journey Map
Visualize every customer’s path from first contact to loyal advocate. Our interactive river maps deal progress, surfaces next actions, and keeps your entire team aligned.
Lead
New contacts entering the pipeline through web forms, referrals, or marketing campaigns.
Prospect
Qualified leads with active engagement — proposals sent, demos scheduled, negotiations underway.
Customer
Closed deals with onboarding in progress. Track satisfaction and ensure smooth transitions.
Loyal Advocate
Long-term customers who drive referrals and provide testimonials for your business growth.
Everything You Need to Grow
Powerful tools designed to streamline customer interactions, automate workflows, and drive data-driven decisions for your business.
Customer Management
Add, edit, and organize customer profiles with rich detail. Maintain a centralized database of every contact, company, and interaction to keep your team aligned.
Learn More→Pipeline Tracking
Visualize your sales pipeline from lead to close. Track deal progress across stages, identify bottlenecks, and forecast revenue with confidence.
Learn More→Task Assignment
Assign tasks to team members and track completion in real time. Set priorities, deadlines, and dependencies to keep projects moving forward.
Learn More→Custom Reports
Generate detailed, customizable reports and analytics dashboards. Turn raw data into actionable insights for smarter business decisions.
Learn More→Automation
Automate follow-ups, reminders, and routine workflows. Reduce manual effort so your team can focus on building relationships that matter.
Learn More→Communication History
Track every customer interaction across email, phone, and messaging. Access the complete communication timeline for full context on any relationship.
Learn More→Built for Every Role in Your Team
misty-crm adapts to the unique needs of admins, team members, and clients — empowering everyone with the right tools and visibility.
Admin
Responsible for configuring the system, managing user roles, and ensuring data security.
- User role & permission management
- System configuration & settings
- Usage monitoring & audit logs
- Data security & compliance
Internal User
Sales, marketing, or support team members managing customer interactions and daily tasks.
- Customer profile management
- Task tracking & assignments
- Team collaboration & notes
- Pipeline & deal tracking
Client
External customers who interact with the CRM through a dedicated client portal.
- View account details & history
- Submit & track support tickets
- Update personal information
- Communication & notifications
Connect Your Tools
Seamlessly integrate misty-crm with the tools your team already uses. Sync your workflows and keep everything in one place.
Sync emails and contacts directly from your Gmail inbox
Connect Microsoft Outlook for unified email management
Send and receive WhatsApp messages from your CRM
Get real-time CRM notifications in your Slack channels
Track campaign performance and customer acquisition data
Attach and share Drive files within customer records
Schedule and log Zoom meetings from deal timelines
Import contacts and deals from your HubSpot account
Automate workflows with 5,000+ app connections
Export reports and sync data with Google Sheets
Built on Modern Infrastructure
misty-crm is powered by a carefully chosen stack designed for performance, scalability, and intelligent automation.
Frontend
Backend
Database
AI Models
Orchestration
15+ technologies working together to deliver a fast, reliable, and intelligent CRM experience.
Work Together, Close Deals Faster
Empower your team with built-in collaboration tools. Assign tasks, share insights, and stay aligned on every customer interaction — all within misty-crm.
- Task Assignment & TrackingAssign tasks to team members with deadlines, priorities, and real-time progress tracking across your sales pipeline.
- Shared Team NotesShare notes, meeting summaries, and deal insights with your team directly within customer profiles.
- File CollaborationUpload proposals, contracts, and supporting documents to shared workspaces accessible by your entire team.
- Real-Time UpdatesGet instant notifications when tasks are completed, deals progress, or team members add new customer notes.
Built for India, Ready for the World
misty-crm is designed from the ground up to meet the unique needs of Indian businesses — with native INR support, IST timezone handling, and multilingual capabilities across major regional languages.
INR Currency Support
Native Indian Rupee formatting with lakh and crore notation. All deal values, invoices, and reports display in INR by default with GST-ready calculations.
IST Timezone Handling
All timestamps, reminders, and scheduled tasks run on Indian Standard Time. Automatic timezone conversion when collaborating with international teams or clients.
Multilingual Interface
Switch between Hindi, English, Tamil, Bengali, Marathi and more. Your entire CRM interface, reports, and client portal adapt to your preferred language.
Enterprise-Grade Security
Your customer data deserves the highest level of protection. misty-crm is built with robust security measures and full compliance with Indian data regulations.
AES-256 Encryption
All customer data is encrypted at rest and in transit using AES-256 industry-standard encryption, keeping sensitive business information fully protected.
Multi-Factor Authentication
Secure user access with MFA support including OTP, authenticator apps, and biometric verification for all admin and team accounts.
WCAG 2.1 Compliance
Fully accessible interfaces meeting WCAG 2.1 AA standards, ensuring all users can navigate and interact with misty-crm regardless of ability.
India Data Protection
Full compliance with Indian data protection regulations. All data stored within Indian jurisdiction with audit-ready logging and consent management.
Certified & Audited
Independently verified security practices and infrastructure compliance
Ready to Transform Your Customer Relationships?
Streamline every interaction, automate follow-ups, and close deals faster with misty-crm. Start free today — no credit card required.
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