System Requirements Document (SRD)

Project Name: wise-ecommerce

1. Introduction

The wise-ecommerce project is an e-commerce platform tailored specifically for a cloud kitchen. The primary goal of this system is to enable customers to directly place food orders online, simplifying the ordering process and enhancing the customer experience. This document outlines the system requirements to ensure the successful development and deployment of the platform.

2. System Overview

The wise-ecommerce platform is designed to serve as a seamless online ordering system for a cloud kitchen. The system will allow customers to browse the menu, customize their orders, and complete transactions efficiently. The platform will focus on user-friendliness, reliability, and scalability to handle high traffic during peak hours.

Key features include:

• A visually appealing and intuitive interface for customers.
• Direct food ordering functionality with real-time updates.
• Secure payment gateway integration.
• Mobile responsiveness for ease of access across devices.

The system will cater to customers in India (IN), with locale-specific defaults such as INR currency, IST timezone, and regional preferences for food categories.

3. Functional Requirements

• As a Customer, I should be able to browse the menu and view food items with descriptions and prices.
• As a Customer, I should be able to add food items to my cart.
• As a Customer, I should be able to customize my order (e.g., add extra toppings, choose spice levels).
• As a Customer, I should be able to place an order directly through the system.
• As a Customer, I should be able to make secure payments using multiple payment options (e.g., UPI, credit/debit cards, net banking).
• As a Customer, I should be able to view my order history.
• As a Customer, I should be able to track my order in real-time.
• As an Admin, I should be able to manage the menu (add, edit, or remove items).
• As an Admin, I should be able to view and manage incoming orders.
• As an Admin, I should be able to generate sales reports.

4. User Personas

Customer

• Description: End-users who visit the platform to browse the menu and place food orders.
• Goals: Quick and hassle-free ordering, secure payments, and real-time order tracking.

Admin

• Description: Cloud kitchen operators who manage the menu, monitor orders, and oversee platform operations.
• Goals: Efficient order management, menu updates, and access to sales analytics.

5. Visuals Colors and Theme

Color Palette

The wise-ecommerce platform will feature a vibrant and appetizing color palette to evoke a sense of freshness and hunger:

• Background: #FFF8E1 (Soft Cream)
• Surface: #FFFFFF (Pure White)
• Text: #333333 (Deep Charcoal)
• Accent: #FF7043 (Spicy Orange)
• Muted Tones: #BDBDBD (Light Gray)

This palette is designed to create a warm and inviting atmosphere, aligning with the theme of a cloud kitchen.

6. Signature Design Concept

Interactive Food Carousel with Dynamic Animations

The homepage of wise-ecommerce will feature an interactive food carousel as its centerpiece. This carousel will display high-resolution images of the most popular dishes, with subtle animations such as:

• Hover Effects: When a user hovers over a dish, the image will slightly zoom in, and a brief description will fade in.
• Dynamic Transitions: The carousel will rotate smoothly, with dishes sliding in and out as though on a conveyor belt.
• Interactive Customization: Clicking on a dish will open a modal where users can customize their order (e.g., spice level, toppings).

The carousel will be accompanied by a floating order summary widget on the side of the screen, which updates in real-time as users add items to their cart. This design ensures an engaging and intuitive user experience.

7. Non-Functional Requirements

• The system should support at least 10,000 concurrent users.
• The platform should load within 3 seconds on a standard 4G connection.
• The payment gateway must comply with PCI DSS standards for secure transactions.
• The system should be mobile-responsive and compatible with all major browsers.
• The database should handle up to 1 million records efficiently.

8. Tech Stack

Frontend

• React for Web

Backend

• Python
• FastAPI

Database

• MySQL (with Alembic for migrations)

AI Tools

• GPT 5.4 for user-friendly responses

Local Orchestration

• Docker
• docker-compose

Server-Side Orchestration

• Kubernetes

9. Assumptions and Constraints

• The platform will initially cater to customers in India, with INR as the default currency.
• The system will not include features for partnerships or bulk orders at this stage.
• The cloud kitchen will provide high-quality images and descriptions for all menu items.
• The platform will rely on third-party services for payment processing and real-time order tracking.

10. Glossary

• Cloud Kitchen: A commercial kitchen optimized for food delivery rather than dine-in services.
• PCI DSS: Payment Card Industry Data Security Standard, a set of security standards for handling credit card transactions.
• Modal: A pop-up window that appears on top of the main content to display additional information or options.
• Carousel: A rotating set of images or content, often used on websites to showcase featured items.