System Requirements Document

1. Introduction

This document outlines the system requirements for the Shri Kashi Vishwanath Temple Trust's online booking system for Sugam Darshan. The system facilitates the booking of darshan slots, ticket generation, and management of devotees' information.

2. System Overview

The system is designed to allow devotees to book Sugam Darshan slots online, generate tickets, and manage bookings. It includes functionalities for payment processing, ticket issuance, and adherence to temple-specific rules and conditions.

3. Functional Requirements

Booking and Ticketing

• As a devotee, I want to book Sugam Darshan slots online, so that I can secure a time for my visit to the temple.
• As a devotee, I want to receive a digital ticket upon booking, so that I have proof of my booking.
• As a devotee, I want to view the details of my booking, including the number of persons and children, to ensure accuracy.
• As a devotee, I want to receive a confirmation email with my booking details, so that I have a record of my transaction.
• As a devotee, I want to see the ticket price before confirming my booking, so that I am aware of the cost.
• As a devotee, I want to see the total amount for my booking, so that I can verify the total cost for all attendees.

Payment Processing

• As a devotee, I want to pay for my booking using a unified payment system, so that I can complete my transaction securely.
• As a devotee, I want to receive a receipt of my payment, so that I can verify the transaction.

Devotee Management

• As a devotee, I want to manage the details of the persons included in my booking, so that I can ensure all attendees are accounted for.
• As a devotee, I want to provide the names of all attendees, such as Monin Yogendra Modi, Modi Yogendra Poonamchand, and Modi Reshma Yogendra, to ensure accurate records.
• As a temple administrator, I want to view and manage bookings, so that I can allocate resources and manage temple capacity.
• As a temple administrator, I want to see the details of devotees, including names and tokens, to facilitate entry management.

Compliance and Conditions

• As a devotee, I want to understand the terms and conditions of my booking, so that I am aware of the rules and restrictions.
• As a temple administrator, I want to enforce booking rules, such as no rescheduling and age restrictions for children, to maintain order and compliance.

Additional Requirements

• As a devotee, I want to know the name of the Archak (priest) for my darshan, so that I can have a personalized experience.
• As a devotee, I want to know who booked the darshan, so that I can confirm the booking details.

4. User Personas

• Devotee: An individual or group looking to book a Sugam Darshan slot at the temple.
• Temple Administrator: A staff member responsible for managing bookings and ensuring compliance with temple policies.

5. Core User Flows

Devotee Booking Flow

1. Devotee accesses the online booking system.
2. Devotee selects a Sugam Darshan slot.
3. Devotee enters personal and attendee details.
4. Devotee completes payment through the unified payment system.
5. Devotee receives a digital ticket and confirmation email.

Temple Administrator Management Flow

1. Administrator logs into the system.
2. Administrator views upcoming bookings.
3. Administrator manages booking allocations and ensures compliance with temple policies.

6. Visuals Colors and Theme

• Professional and serene color palette reflecting the spiritual nature of the temple, such as blues and golds.

7. Signature Design Concept

• A clean and intuitive interface that emphasizes ease of use and accessibility for all users.

8. Interaction Model & Motion Direction

• Smooth transitions and clear navigation paths to guide users through the booking process.

9. Non-Functional Requirements

• The system must be available 24/7 to accommodate devotees from different time zones.
• The system must handle peak loads during festival seasons without performance degradation.

10. Tech Stack

• Frontend: React.js
• Backend: Python + FastAPI
• Database: MySQL with Alembic migrations

11. Assumptions and Constraints

• Bookings cannot be rescheduled once confirmed.
• No ticket is required for children below 12 years.
• Sugam Darshan is not available during aarti and on special days.

12. Glossary

• Sugam Darshan: A special darshan slot allowing devotees to visit the temple with ease.
• Devotee: An individual or group visiting the temple.
• Temple Administrator: A person responsible for managing temple operations and bookings.
• Archak: A priest responsible for conducting the darshan.