System Requirements Document for venus-whatsapp

1. Introduction

The venus-whatsapp project aims to develop a general-purpose CRM that integrates inbound leads from WhatsApp and Telegram. The CRM is designed for users who manage personal communications and leads through these platforms. The interface will follow a nature-inspired aesthetic, providing a warm and inviting user experience.

2. System Overview

The CRM will enable users to manage inbound leads from WhatsApp and Telegram on their numbers. It will feature a nature-style visual direction inspired by Charles & Ray Eames, emphasizing warm modernism and organic shapes. The system will include a series of pages to facilitate lead management, requiring user authentication for access to protected features.

2a. Product Interpretation and Delivery Boundary

The CRM will be delivered as a web application with custom UI components. It will require users to complete self-service enrollment and verification to access and manage leads. The system will integrate with WhatsApp and Telegram to pull inbound conversation data as lead context. The visual design will adhere to a nature-inspired theme, avoiding cold or overly technical elements.

2b. Source Content Inventory

Not applicable as no content source directive was provided.

2c. Page Content and Component Coverage

Landing

• Information: Overview of the CRM, its purpose, and nature-style design.
• Primary Actions: Navigate to Login or learn more about the CRM.
• Components: Introductory text, nature-themed imagery, navigation links.

Login

• Information: User authentication interface.
• Primary Actions: Enter credentials, submit login.
• Components: Username and password fields, login button, error messages for failed attempts.

Dashboard

• Information: Summary of ongoing lead management activities.
• Primary Actions: View WhatsApp and Telegram leads, access lead details.
• Components: Lead summary panels, navigation links to lead pages.

WhatsApp Leads

• Information: List and management of inbound WhatsApp leads.
• Primary Actions: View lead details, update lead status.
• Components: Lead list, search/filter options, lead status indicators.

Telegram Leads

• Information: List and management of inbound Telegram leads.
• Primary Actions: View lead details, update lead status.
• Components: Lead list, search/filter options, lead status indicators.

Lead Details

• Information: Detailed view of a specific lead's information and status.
• Primary Actions: Edit lead information, change lead status.
• Components: Lead information fields, status update options, save changes button.

3. Functional Requirements

• As a CRM User, I should be able to enroll in the CRM to manage my inbound leads. (Provenance: required_inference)
• As a CRM User, I should be able to log in to access my lead management dashboard. (Provenance: required_inference)
• As a CRM User, I should be able to view and manage my inbound WhatsApp leads. (Provenance: explicit)
• As a CRM User, I should be able to view and manage my inbound Telegram leads. (Provenance: explicit)
• As a CRM User, I should be able to view detailed information about each lead. (Provenance: required_inference)
• As a CRM User, I should be able to update the status of my leads. (Provenance: required_inference)

4. User Personas

• CRM User: The primary user of the CRM, responsible for managing inbound leads received through their WhatsApp and Telegram number.

5. Core User Flows

1. Enrollment and Login Flow

   • CRM User visits the Landing page.
   • CRM User navigates to the Login page.
   • CRM User enters credentials and logs in.
   • CRM User is redirected to the Dashboard.

2. WhatsApp Lead Management Flow

   • CRM User accesses the Dashboard.
   • CRM User navigates to the WhatsApp Leads page.
   • CRM User views a list of inbound WhatsApp leads.
   • CRM User selects a lead to view details.
   • CRM User updates lead information or status.

3. Telegram Lead Management Flow

   • CRM User accesses the Dashboard.
   • CRM User navigates to the Telegram Leads page.
   • CRM User views a list of inbound Telegram leads.
   • CRM User selects a lead to view details.
   • CRM User updates lead information or status.

6. Visuals Colors and Theme

• Muse: Charles & Ray Eames
• Palette:
  • Background: #F5F5DC
  • Surface: #FFF8DC
  • Text: #2F4F4F
  • Primary: #CD5C5C
  • Accent: #4682B4
  • Muted: #D2B48C
• Typography:
  • Headings: Jost — Bold weights, large sizes, tight tracking
  • Body: Source Serif Pro
  • Scale: 1.25 modular, 48/36/24/16/14
• Shape Language: Organic-modern shapes with soft edges
• Layout: Gallery-like sequences with generous margins
• Imagery: Warm product and lifestyle photography, playful patterns
• Hero Direction: Asymmetrical layout with large, warm photography

7. Signature Design Concept

The Landing page will feature a full-width hero image with warm photography and a subtle nature pattern overlay. Modular panel sections with soft edges and color accents will guide navigation. Illustrated section openers will echo natural themes, and generous whitespace will create a calm, organized space. Subtle transitions with slow pans and fade-ins will reinforce the warm, inviting feel.

8. Interaction Model & Motion Direction

• Interaction Model: Animated
• Motion Tempo: Restrained
• Hero Dimensionality: Layered_2d
• Landing Hero Motion Brief: The focal subject will be a warm, inviting image of nature, transitioning gently with slow pans and fade-ins to introduce the CRM's features and nature-inspired design.

9. Non-Functional Requirements

• The CRM must integrate with WhatsApp and Telegram APIs to retrieve inbound lead data. (Provenance: required_inference)
• The system must provide a secure authentication mechanism for user login. (Provenance: required_inference)
• The application must adhere to the nature-style visual direction. (Provenance: explicit)

10. Tech Stack

• Frontend: React
• Backend: Python/FastAPI
• Database: PostgreSQL
• Containerization: Docker
• Deployment: Kubernetes (if required)

11. Assumptions and Constraints

• The CRM will only manage leads from WhatsApp and Telegram on the user's number.
• The visual design will strictly follow the nature-style direction.
• User authentication is required to access lead management features.

12. Glossary

• CRM: Customer Relationship Management
• Lead: A potential customer or contact obtained through WhatsApp or Telegram
• Nature-style: A design aesthetic inspired by natural elements and themes