System Requirements Document (SRD) for ChartGo

1. Introduction

The ChartGo platform is a full-stack eCommerce solution designed to cater to a wide range of product categories, including fashion, electronics, and accessories. Developed for Muhammad Abubakar in Pakistan, the platform is tailored to meet the needs of a local and global audience, with features like multi-language support, PKR currency as default, and advanced AI-based recommendations. The project aims to deliver a scalable, production-ready solution that can compete with platforms like SHEIN and WideTrade.

This document outlines the system requirements, including functional and non-functional specifications, user personas, design concepts, and technical constraints, to ensure the successful implementation of the ChartGo platform.

2. System Overview

The ChartGo platform is a modern, responsive, and scalable eCommerce website that provides a seamless shopping experience for users. Key features include:

• User-centric design: Mobile-first, clean, and intuitive UI/UX with enhanced animations and grid layouts.
• Localization: Support for English and Urdu languages, with PKR as the default currency.
• Advanced AI: Personalized product recommendations based on user behavior and purchase trends.
• Secure transactions: Integration with Stripe and Cash on Delivery options.
• Admin control: A robust admin panel for managing products, users, orders, and analytics.
• Hosting: Optimized for deployment on GoDaddy, ensuring reliability and scalability.

The platform is designed to be beginner-friendly yet professional, making it suitable for launching a real-world eCommerce business.

3. Functional Requirements

User Features

• As a User, I should be able to register and log in using email or Google.
• As a User, I should be able to manage my profile, including updating personal details.
• As a User, I should be able to add products to my wishlist.
• As a User, I should be able to add products to my shopping cart.
• As a User, I should be able to checkout securely using Stripe or Cash on Delivery.
• As a User, I should be able to view my order history and track orders.
• As a User, I should be able to rate and review products.

Product Features

• As a User, I should be able to browse products by categories.
• As a User, I should be able to filter products by price, rating, and brand.
• As a User, I should be able to search for products with suggestions.
• As a User, I should be able to view detailed product pages with images, reviews, and ratings.
• As a User, I should see related products on product detail pages.

Admin Features

• As an Admin, I should be able to log in securely.
• As an Admin, I should be able to add, edit, and delete products.
• As an Admin, I should be able to manage user accounts.
• As an Admin, I should be able to manage orders and update their status.
• As an Admin, I should be able to view analytics, including sales, users, and revenue.

Advanced Features

• As a User, I should receive personalized product recommendations based on my browsing and purchase history.
• As a User, I should be able to apply discount codes and coupons during checkout.
• As a User, I should see flash sales and deals prominently displayed.
• As a User, I should be able to switch between English and Urdu languages.
• As a User, I should be able to view prices in PKR and other currencies.

4. User Personas

1. Regular User

• Description: A customer who browses, shops, and interacts with the platform.
• Goals: Seamless shopping experience, secure transactions, and personalized recommendations.
• Pain Points: Slow loading times, lack of product variety, and complicated checkout processes.

2. Admin

• Description: A platform manager responsible for overseeing operations.
• Goals: Efficient management of products, users, and orders; access to analytics for decision-making.
• Pain Points: Complex dashboards, lack of automation, and limited reporting tools.

3. Guest User

• Description: A visitor who browses the platform without registering.
• Goals: Explore products and categories without commitment.
• Pain Points: Limited access to features like wishlist and order tracking.

5. Visuals Colors and Theme

Color Palette

• Background: #F4F4F8 (Soft White)
• Surface: #FFFFFF (Pure White)
• Text: #333333 (Rich Black)
• Accent: #FF7A59 (Vibrant Coral)
• Muted: #B0BEC5 (Cool Gray)

This palette reflects a modern, clean, and professional aesthetic, with a focus on readability and user engagement.

6. Signature Design Concept

The ChartGo homepage will feature a dynamic grid-based product showcase with immersive animations to create a visually stunning and interactive experience.

Key Features:

• Dynamic Grid Layout: Products are displayed in a responsive grid that adjusts seamlessly to screen size, with hover effects that reveal additional product details.
• Animated Category Banners: Each category banner includes subtle animations, such as sliding text and fading images, to draw user attention.
• Interactive Product Cards: Product cards will "flip" to reveal more details when hovered over, creating a tactile and engaging experience.
• Scroll-Based Animations: As users scroll, elements like banners, product grids, and text will animate into view with smooth transitions.
• Dark/Light Mode Toggle: Users can switch between dark and light themes, with animations that smoothly transition the color palette.

This design concept ensures that users are captivated from the moment they land on the homepage, encouraging them to explore and interact with the platform.

7. Non-Functional Requirements

• Performance: The platform should load within 3 seconds on a 4G connection.
• Scalability: The system must handle up to 10,000 concurrent users.
• Security: Implement HTTPS, secure password hashing, and input validation.
• Availability: 99.9% uptime guaranteed through GoDaddy hosting.
• SEO Optimization: Ensure high search engine rankings with metadata, alt tags, and fast loading speeds.

8. Tech Stack

Frontend

• React.js with Tailwind CSS for a modern, responsive UI.

Backend

• Node.js with Express.js for scalable server-side logic.

Database

• MongoDB for flexible and efficient data storage.

Authentication

• JWT-based authentication for secure user sessions.

Payment Integration

• Stripe for online payments.
• Cash on Delivery option for local transactions.

AI Tools

• TensorFlow.js for real-time product recommendations.

Deployment

• GoDaddy for both frontend and backend hosting.

9. Assumptions and Constraints

Assumptions

• The platform will initially target the Pakistani market.
• Users will primarily access the platform via mobile devices.
• GoDaddy hosting will provide sufficient resources for the initial launch.

Constraints

• Limited to GoDaddy's hosting capabilities.
• Must comply with local regulations for eCommerce and online payments in Pakistan.

10. Glossary

• PKR: Pakistani Rupee, the default currency for the platform.
• JWT: JSON Web Token, a secure method for user authentication.
• AI Recommendations: Algorithms that suggest products based on user behavior.
• GoDaddy: A web hosting service provider.
• Stripe: A payment gateway for online transactions.
• Cash on Delivery (COD): A payment method where customers pay upon receiving their order.