System Requirements Document (SRD)

Project Name: super-customers

1. Introduction

The super-customers project is designed to support and enhance the online shopping experience for pet owners worldwide, with a special emphasis on users in the USA. The goal is to drive traffic to the Shopify store pet-hhaven.myshopify.com and create a seamless, engaging, and visually appealing platform that caters to the needs of pet owners. This document outlines the system requirements to achieve this vision, ensuring a robust, scalable, and user-friendly solution.

2. System Overview

The super-customers system will serve as a global platform for pet owners to explore and purchase pet-related products. It will integrate with the existing Shopify store to provide a cohesive shopping experience. The system will prioritize:

• Global Accessibility: Ensuring users from around the world can access the platform seamlessly.
• Localized Features for the USA: Tailored content, promotions, and features for the USA market.
• User Engagement: Interactive and visually appealing design to captivate pet owners.
• Scalability: A robust backend to handle high traffic and global users.
• AI-Driven Personalization: Leveraging AI to recommend products and provide user-friendly responses.

3. Functional Requirements

• As a User, I should be able to browse products by category (e.g., food, toys, accessories).
• As a User, I should be able to filter products based on pet type (e.g., dog, cat, bird).
• As a User, I should be able to view product details, including images, descriptions, and reviews.
• As a User, I should be able to add products to a shopping cart and proceed to checkout.
• As a User, I should be able to select my country and see prices in my local currency.
• As a User, I should be able to access a blog section with pet care tips and advice.
• As a User, I should be able to receive personalized product recommendations.
• As a User, I should be able to track my order status post-purchase.
• As an Admin, I should be able to manage product listings, including adding, editing, and removing items.
• As an Admin, I should be able to view sales analytics, including geographic data.
• As an Admin, I should be able to create and manage promotional campaigns, especially for the USA market.

4. User Personas

4.1 Pet Owner (User)

• Description: A global audience of pet owners, with a focus on the USA.
• Goals: To find and purchase high-quality pet products, access pet care tips, and enjoy a seamless shopping experience.
• Pain Points: Difficulty finding reliable products, lack of personalized recommendations, and poor user experience on e-commerce platforms.

4.2 Administrator (Admin)

• Description: The team managing the Shopify store and platform.
• Goals: To efficiently manage product listings, track sales, and create targeted campaigns.
• Pain Points: Limited tools for analytics, difficulty in managing promotions, and lack of insights into user behavior.

5. Visuals Colors and Theme

Color Palette

The super-customers project will use a vibrant and pet-friendly color scheme:

• Background: #FDF6E3 (Soft Cream)
• Surface: #FFFFFF (Pure White)
• Text: #333333 (Charcoal Black)
• Accent: #FF6F61 (Warm Coral)
• Muted Tones: #B2B2B2 (Soft Gray)

This palette is designed to evoke warmth, trust, and a sense of playfulness, aligning with the theme of pet care and companionship.

6. Signature Design Concept

The super-customers homepage will feature an interactive pet park design.

Concept Details:

• Visual Layout: The homepage will resemble a vibrant pet park, with sections represented as interactive zones (e.g., a doghouse for "Toys," a pond for "Food," and a tree for "Accessories").
• Animations: Subtle animations will bring the park to life—birds flying, dogs wagging tails, and leaves rustling in the wind.
• User Interaction: Hovering over a section will trigger micro-interactions, such as a dog fetching a ball or a cat pawing at a toy.
• Color Shifts: The background will transition from day to night based on the user's local time, with stars appearing at night.
• Call-to-Action: A central "Shop Now" button will pulse gently to draw attention.

This design will create an unforgettable first impression, immersing users in a delightful and engaging experience.

7. Non-Functional Requirements

• Performance: The system should load within 2 seconds for users worldwide.
• Scalability: Must handle up to 1 million concurrent users.
• Security: Ensure secure transactions with SSL encryption and compliance with GDPR and CCPA.
• Localization: Support multiple currencies and languages, with a focus on English for the USA.
• Accessibility: Adhere to WCAG 2.1 standards for accessibility.

8. Tech Stack

Frontend

• React for Web

Backend

• Python
• FastAPI

Database

• MySQL (with Alembic for migrations)

AI Models

• GPT 5.4 for user-friendly responses
• Google Nano Banana for image generation

AI Tools

• Litellm for LLM Routing
• Langchain

Orchestration

• Docker
• Kubernetes

9. Assumptions and Constraints

• The Shopify store will remain the primary e-commerce platform, with this system acting as a companion.
• The system will prioritize pet owners in the USA but remain accessible globally.
• Internet connectivity is required for all features.
• Budget constraints may limit the use of advanced AI features initially.

10. Glossary

• Shopify: An e-commerce platform for online stores.
• WCAG: Web Content Accessibility Guidelines.
• GDPR: General Data Protection Regulation.
• CCPA: California Consumer Privacy Act.
• LLM: Large Language Model.