System Requirements Document

1. Introduction

EV GO HUB is a startup focused on providing smart EV charging and rental solutions in Whitefield, Bengaluru. The project aims to address the challenges of rising fuel prices, air pollution, and limited charging infrastructure by offering a comprehensive digital platform for EV services.

2. System Overview

The system will provide a digital platform that integrates EV charging stations, rental services, and fleet management. It will cater to various customer segments, including IT professionals, corporate employees, students, tourists, and delivery partners. The platform will support online booking, charging slot reservations, payments, vehicle tracking, and customer support.

3. Functional Requirements

EV Charging and Rental Services

• As a user, I want to locate real-time charging stations, so that I can find available charging points quickly.
• As a user, I want to book EV rentals online, so that I can reserve a vehicle conveniently.
• As a user, I want to choose between monthly and annual membership plans, so that I can select a plan that suits my needs.
• As a user, I want to reserve charging slots, so that I can ensure availability when I arrive.
• As a user, I want to make payments through the app, so that I can complete transactions seamlessly.
• As a user, I want to track my rented vehicle, so that I can monitor its location and status.
• As a user, I want access to 24/7 customer support, so that I can resolve issues at any time.

Fleet Management

• As a fleet manager, I want to manage the rental fleet, so that I can optimize vehicle availability and maintenance.
• As a fleet manager, I want to monitor vehicle usage and performance, so that I can ensure efficient operations.

Customer Engagement

• As a marketer, I want to implement digital marketing strategies, so that I can increase brand awareness and customer acquisition.
• As a business developer, I want to establish corporate partnerships, so that I can expand the customer base through collaborations.
• As a user, I want to participate in referral programs, so that I can benefit from incentives for bringing new customers.

Financial Management

• As a financial analyst, I want to track the investment of ₹80 Lakhs, so that I can manage the startup's financial resources effectively.
• As a financial analyst, I want to monitor the monthly cost of ₹7 Lakhs, so that I can ensure the business operates within budget.
• As a financial analyst, I want to analyze the monthly revenue of ₹12 Lakhs, so that I can assess the financial health of the business.
• As a financial analyst, I want to project the annual revenue of ₹1.44 Crore, so that I can plan for future growth and investment.

4. User Personas

• IT Professionals: Tech-savvy individuals looking for convenient and eco-friendly commuting options.
• Corporate Employees: Professionals seeking reliable transportation for daily commutes.
• Students: Young adults needing affordable and flexible transportation solutions.
• Tourists: Visitors requiring temporary transportation during their stay.
• Delivery Partners: Logistics personnel needing efficient and cost-effective delivery vehicles.

5. Core User Flows

Charging Station Locator

1. User opens the mobile app.
2. User selects the "Locate Charging Station" option.
3. App displays nearby charging stations in real-time.
4. User selects a station and reserves a charging slot.
5. User proceeds to the station and charges their vehicle.

EV Rental Booking

1. User opens the mobile app.
2. User selects the "Book a Rental" option.
3. User chooses a vehicle and rental duration.
4. User selects a membership plan (monthly/annual).
5. User completes the booking and payment process.
6. User picks up the vehicle at the designated location.

6. Visuals Colors and Theme

• Color Palette: Professional blues and teals to convey trust and innovation.
• Theme: Modern and clean design to enhance user experience.

7. Signature Design Concept

• Design Concept: A sleek and intuitive interface that emphasizes ease of use and accessibility.

8. Interaction Model & Motion Direction

• Interaction Model: Touch-based navigation with intuitive gestures.
• Motion Direction: Smooth transitions and animations to guide users through the app.

9. Non-Functional Requirements

• Performance: The system should handle high traffic volumes with minimal latency.
• Scalability: The platform must support expansion across Bengaluru and additional locations.
• Security: Ensure secure transactions and data protection for all users.

10. Tech Stack

• Frontend: React.js
• Backend: Python + FastAPI
• Database: MySQL with Alembic migrations

11. Assumptions and Constraints

• The platform will initially launch in Whitefield, Bengaluru, with plans for expansion.
• The system must integrate with existing EV infrastructure and payment gateways.

12. Glossary

• EV: Electric Vehicle
• Fleet Management: The management of a company's vehicle fleet.
• Membership Plan: Subscription-based service offering different levels of access and benefits.