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Serving enterprises globally from four strategic locations.
15, Residency Road, 3rd FloorBengaluru, Karnataka 560025India
View on Map1 Raffles Place, #20-61One Raffles Place Tower 2Singapore 048616
View on MapBuilding 3, Dubai Internet CityPO Box 500727Dubai, United Arab Emirates
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Everything you need to know about working with Hyena AI.
Our team is committed to rapid communication. For general inquiries submitted via the contact form, you can expect an initial response within 24 hours on business days (Mon–Fri, IST). Enterprise and partnership inquiries are typically prioritized and may receive a response within 4–8 business hours. For urgent technical support, please indicate the severity in your message and we will escalate accordingly.
Requesting an enterprise demo is straightforward — simply fill out the contact form above and select "Enterprise Demo" from the Subject dropdown. Our enterprise solutions team will reach out within 1 business day to schedule a tailored demonstration. During the demo, we will walk you through a customized AI workflow relevant to your industry, discuss integration timelines, and answer any technical or commercial questions your team may have.
Yes — we actively pursue strategic technology partnerships, reseller agreements, and co-development initiatives with businesses aligned to our AI mission. If you represent a SaaS platform, cloud infrastructure provider, or enterprise software company and see synergy with our capabilities, please select "Partnership" in the contact form subject and briefly describe your proposal. Our partnerships team reviews all inquiries and typically responds within 2–3 business days with a preliminary discussion invite.
Hyena AI offers structured post-deployment support tiers. All project engagements include a 30-day hypercare period with priority access to our engineering team. Beyond hypercare, clients can opt into our Standard (business-hours support, 48h SLA) or Premium (24/7 monitoring, 4h SLA) support plans. For critical production incidents, we provide emergency escalation channels. Reach out via the contact form selecting "Support," and our team will connect you with the right support tier for your deployment.
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