project-d99487ec System Requirements Document

Introduction

This System Requirements Document (SRD) outlines the requirements for the development of project-d99487ec, a comprehensive SaaS platform designed to streamline e-commerce operations for Brindavan Garden. The document details the functional and non-functional requirements, user personas, core user flows, and other critical aspects necessary for successful implementation.

System Overview

The project-d99487ec aims to provide a unified platform for managing inventory, orders, payments, and more across multiple e-commerce portals. The system will integrate various functionalities such as inventory management, order management, payment reconciliation, video management, and AI-driven support, among others.

Functional Requirements as Story Points

• As an Inventory Manager, I should be able to manage a central SKU master for all e-commerce portals.
• As a Warehouse Manager, I should be able to manage stock, bins, inward/outward movements, and transfers.
• As an Order Manager, I should be able to manage unified orders from all marketplaces and websites.
• As a Finance Manager, I should be able to reconcile payments by comparing gateway, marketplace, and ERP settlements.
• As a Marketing Manager, I should be able to store, optimize, and publish marketing videos.
• As a Business Analyst, I should be able to view operational, finance, inventory, and sales KPIs on a dashboard.
• As a Billing Manager, I should be able to generate B2B invoices, debit/credit notes, and export GSTR1.
• As a Returns Manager, I should be able to perform return reconciliation using barcode scanning and RTO/refund validation.
• As a Sales Lead, I should be able to capture, score, assign, and nurture leads using AI.
• As a Support Agent, I should be able to use voice/chat assistance integrated with a knowledge base.
• As a Developer, I should be able to implement marketplace logic with connector specs, APIs, and business rules.
• As a Social Media Manager, I should be able to create, schedule, auto-post, and auto-reply on social media.
• As a Customer Service Agent, I should be able to manage a unified inbox for email, chat, and social messages.
• As a Task Manager, I should be able to generate, prioritize, and set reminders for tasks using AI.
• As an Operations Manager, I should be able to build workflows and schedule jobs.
• As a Product Manager, I should be able to check marketplace listing health.
• As an Admin, I should be able to manage roles with RBAC and feature permissions.
• As a Subscription Manager, I should be able to manage tenant plans and limits.
• As a Content Creator, I should be able to automate the creation of blogs, posts, stories, videos, images, and carousels with resizing.
• As a Data Analyst, I should be able to scrape data from Google Maps, Justdial, and IndiaMART.
• As a Quality Assurance Manager, I should be able to approve tasks in manual and AI automation modes.
• As a Developer, I should be able to deploy local LLMs and inference using open-source AI.
• As a Documentation Specialist, I should be able to document workflows, APIs, business logic, and demos.
• As an App Developer, I should be able to develop responsive web and mobile applications.
• As a Data Manager, I should be able to load data via CSV/manual and MCP API.
• As a Meeting Coordinator, I should be able to schedule meetings using Google Meet.

User Personas

• Inventory Manager: Oversees the central SKU master and inventory operations.
• Warehouse Manager: Manages stock and warehouse logistics.
• Order Manager: Handles order processing and fulfillment.
• Finance Manager: Manages financial transactions and reconciliations.
• Marketing Manager: Manages marketing content and campaigns.
• Business Analyst: Analyzes business performance through dashboards.
• Billing Manager: Oversees billing processes and compliance.
• Returns Manager: Manages product returns and reconciliations.
• Sales Lead: Focuses on lead management and nurturing.
• Support Agent: Provides customer support via voice/chat.
• Developer: Implements technical solutions and integrations.
• Social Media Manager: Manages social media presence and interactions.
• Customer Service Agent: Manages customer communications across channels.
• Task Manager: Oversees task management and prioritization.
• Operations Manager: Manages operational workflows and schedules.
• Product Manager: Ensures product listings are optimized.
• Admin: Manages user roles and permissions.
• Subscription Manager: Oversees subscription plans and limits.
• Content Creator: Produces and automates content creation.
• Data Analyst: Conducts data scraping and analysis.
• Quality Assurance Manager: Ensures quality control and approvals.
• Documentation Specialist: Manages documentation of processes and systems.
• App Developer: Develops and maintains applications.
• Data Manager: Manages data loading and integration.
• Meeting Coordinator: Schedules and manages meetings.

Core User Flows

• Inventory Manager updates SKU master -> Warehouse Manager manages stock -> Order Manager processes orders.
• Finance Manager reconciles payments -> Billing Manager generates invoices -> Returns Manager processes returns.
• Marketing Manager uploads video -> Video is optimized and published -> Dashboard displays KPIs.
• Sales Lead captures lead -> AI scores and assigns lead -> Lead is nurtured.
• Support Agent receives query -> AI assistant provides response -> Customer issue is resolved.
• Social Media Manager schedules post -> Post is auto-published -> Unified Inbox receives interactions.

Visuals Colors and Theme

• primary: #1A73E8 (a deep blue for brand identity)
• primary_light: #4D90FE (a lighter blue for hover states)
• secondary: #FF7043 (a coral hue for emphasis and links)
• accent: #F4B400 (a vibrant yellow for CTAs and active states)
• highlight: #FBBC05 (a warm amber for notifications and active indicators)
• bg: #F5F5F5 (a light grey for page background)
• surface: rgba(255, 255, 255, 0.9) (a white card/panel background)
• text: #202124 (a dark grey for primary text)
• text_muted: #5F6368 (a softer grey for secondary text)
• border: rgba(0, 0, 0, 0.1) (a subtle border color)

Signature Design Concept

Interactive Marketplace Dashboard

The homepage will feature an interactive marketplace dashboard that visually represents the flow of products from inventory to sales. Using motion/react, the dashboard will animate the journey of a product SKU as it moves through various stages: inventory management, order processing, and sales analytics. Users can click on different stages to reveal detailed metrics and insights.

• Animation: Products will "travel" along a path, changing color as they move from one stage to another, symbolizing progress and transformation.
• Interaction: Hovering over stages will display tooltips with key performance indicators.
• Libraries: motion/react for animations and transitions.

LANDING HERO MOTION BRIEF

The landing hero will depict a product's journey from inventory to customer delivery. The animation will start with a product entering the inventory, moving through order processing, and finally reaching the customer. The scene will loop every 10 seconds, with each stage highlighted as the product progresses. The animation will be responsive, adjusting to different screen sizes while maintaining clarity and engagement.

Interaction Model & Motion Direction

• Intended Interaction Model: Parallax
  • The landing page will use a parallax effect to create depth, with layers moving at different speeds as the user scrolls. This will enhance the storytelling aspect of the product's journey.
• Internal Pages: Static
  • Internal pages will focus on clarity and minimal motion to ensure ease of use and readability.

Non-Functional Requirements

• The system must support high availability and scalability to handle peak loads during sales events.
• Data security and privacy must comply with local regulations and industry standards.
• The platform should offer a responsive design for seamless access across devices.

Tech Stack

• Frontend: React for Web
• Backend: Python, FastAPI
• Database: MySQL or MariaDB
• AI Models: GPT 5.4, Claude Sonnet 5, Gemini 3.1 pro, Google Nano banana
• AI Tools: Litellm, Langchain
• Orchestration: Docker, docker-compose, Kubernetes

Assumptions and Constraints

• The system will integrate with existing e-commerce platforms and payment gateways.
• Development will be phased, with core functionalities prioritized in the initial phase.
• The platform will be designed to accommodate future enhancements and integrations.

Glossary

• SKU: Stock Keeping Unit, a unique identifier for each product.
• OMS: Order Management System, a platform to manage order processing.
• RBAC: Role-Based Access Control, a method of regulating access based on user roles.
• RTO: Return to Origin, a process for handling returned goods.
• GSTR1: A return form for reporting sales transactions under GST.

This document provides a comprehensive