System Requirements Document

1. Introduction

This document outlines the system requirements for the Tenant Profile Management System, which is designed to manage tenant information, KYC details, room details, emergency contacts, and referral programs for a tenant management platform.

2. System Overview

The Tenant Profile Management System will provide functionalities for tenants to manage their profiles, update KYC details, handle emergency contacts, participate in referral programs, and manage visitor access and move-out requests. The system will also facilitate communication between tenants and property owners.

3. Functional Requirements

Tenant Profile Management

• As a tenant, I want to view my profile details including tenant ID, room number, and status.
• As a tenant, I want to view my food preferences and plan details.
• As a tenant, I want to view my rent status and due dates.
• As a tenant, I want to update my emergency contact details.
• As a tenant, I want to update my KYC and Aadhaar/PAN details.
• As a tenant, I want to upload my Aadhaar or ID proof documents.
• As a tenant, I want to view my room type and associated details.

Referral Program

• As a tenant, I want to view and share my referral code to invite friends.
• As a tenant, I want to earn a rent discount when a friend joins using my referral code.

Visitor & Room Access

• As a tenant, I want to request a visitor pass for guests.
• As a tenant, I want to know the visitor policy and gate closing times.
• As a tenant, I want to request approval for night stays for visitors.

Move Out Process

• As a tenant, I want to request a move-out and understand the notice period requirements.
• As a tenant, I want to view the estimated refund after rent and deduction checks.

Document Management

• As a tenant, I want to download important documents such as agreements, rent receipts, and deposit receipts.

4. User Personas

• Tenant: Individuals residing in the property who need to manage their personal and stay-related information.
• Property Owner: Individuals or entities managing the property and overseeing tenant activities.

5. Core User Flows

Tenant Profile Update

1. Tenant logs into the system.
2. Tenant navigates to the profile section.
3. Tenant updates personal details, emergency contacts, or KYC information.
4. Tenant saves changes.

Referral Program Participation

1. Tenant accesses the referral program section.
2. Tenant views their referral code.
3. Tenant shares the referral code via available options (e.g., WhatsApp).

Visitor Pass Request

1. Tenant logs into the system.
2. Tenant navigates to the visitor access section.
3. Tenant requests a visitor pass and submits required details.
4. Tenant receives confirmation of the request.

Move Out Request

1. Tenant logs into the system.
2. Tenant navigates to the move-out section.
3. Tenant submits a move-out request.
4. Tenant receives confirmation and details about the notice period and refund process.

6. Visuals Colors and Theme

• Professional blues and teals to convey trust and reliability.

7. Signature Design Concept

• Clean and intuitive interface with easy navigation and clear call-to-action buttons.

8. Interaction Model & Motion Direction

• Smooth transitions and animations for a seamless user experience.

9. Non-Functional Requirements

• The system should be available 99.9% of the time.
• The system should handle up to 10,000 concurrent users.
• The system should ensure data security and privacy compliance.

10. Tech Stack

• Frontend: React.js
• Backend: Python + FastAPI
• Database: MySQL with Alembic migrations

11. Assumptions and Constraints

• The system will be accessed primarily via web browsers.
• Users must have internet access to use the system.
• The system must comply with local data protection regulations.

12. Glossary

• KYC: Know Your Customer, a process of verifying the identity of clients.
• Aadhaar: A unique identification number issued to residents of India.
• PAN: Permanent Account Number, a unique identifier for Indian taxpayers.