Project-6203826a System Requirements Document

Introduction

The purpose of this document is to outline the system requirements for Project-6203826a, a production-ready AI Creator Assistant SaaS. This platform is designed to assist creators, coaches, freelancers, influencers, and businesses in managing conversations across multiple communication channels, enhancing conversions through personalized, context-aware interactions.

System Overview

Project-6203826a, tentatively named Mira AI, aims to provide an intelligent AI agent that supports users in various roles such as Instagram Creators, YouTubers, TikTok Creators, Coaches, Course Creators, E-commerce Brands, Agencies, Freelancers, and Small Businesses. The platform will integrate with multiple communication channels, including Instagram, WhatsApp Business, Facebook Messenger, Email, Telegram, and Website Live Chat.

Supported Channels

• Instagram
• WhatsApp Business
• Facebook Messenger
• Email
• Telegram
• Website Live Chat

Core Features

1. AI Conversation Agent

   • Human-like responses
   • Context-aware replies
   • Long-term conversation memory
   • Brand voice adaptation
   • Product recommendations
   • Lead qualification
   • Sales conversations
   • Follow-up automation
   • Multi-language support

2. CRM

   • Customer profiles
   • Purchase history
   • Tags
   • Notes
   • Conversation timeline
   • Lifetime value
   • Lead scoring

3. Knowledge Base

   • Upload PDFs and DOCX
   • Website crawling
   • FAQs
   • Product catalog
   • Pricing
   • Refund policy
   • Shipping policy
   • Semantic search (RAG)

4. AI Memory

   • Customer preferences
   • Past purchases
   • Interests
   • Conversation summaries
   • Important dates
   • Follow-up reminders

5. Sales Assistant

   • Product recommendations
   • Upselling
   • Cross-selling
   • Coupon handling
   • Checkout link generation
   • Appointment booking
   • Objection handling

6. Analytics Dashboard

   • Conversations
   • Revenue
   • Leads
   • Conversion rate
   • Response time
   • AI performance
   • Customer satisfaction
   • Growth metrics

7. Creator Dashboard

   • Unified Inbox
   • CRM
   • AI Settings
   • Knowledge Base
   • Products
   • Orders
   • Calendar
   • Notifications
   • Team Members
   • Billing

Functional Requirements as Story Points

• As an Instagram Creator, I want to manage conversations across multiple channels to increase engagement.
• As a YouTuber, I want personalized AI responses to maintain my brand voice.
• As a TikTok Creator, I want to automate follow-ups to save time.
• As a Coach, I want to track customer preferences and past purchases for better service.
• As a Course Creator, I want to use AI for product recommendations and upselling.
• As an E-commerce Brand, I want a CRM to manage customer profiles and purchase history.
• As an Agency, I want to use semantic search to quickly find relevant information.
• As a Freelancer, I want to handle objections and book appointments through AI.
• As a Small Business, I want to analyze growth metrics and conversion rates.

User Personas

• Instagram Creator: Focuses on engaging with followers and increasing brand presence.
• YouTuber: Aims to maintain a consistent brand voice across interactions.
• TikTok Creator: Seeks to automate repetitive tasks to focus on content creation.
• Coach: Provides personalized service based on customer history.
• Course Creator: Leverages AI for product promotion and customer engagement.
• E-commerce Brand: Manages customer relationships and sales through CRM.
• Agency: Utilizes advanced search capabilities for efficient information retrieval.
• Freelancer: Uses AI to streamline client interactions and manage bookings.
• Small Business: Focuses on analyzing data to drive business growth.

Core User Flows

• Creator receives a message -> AI generates a context-aware response -> Creator reviews and sends -> Conversation is logged in CRM.
• Customer browses products -> AI recommends products -> Customer adds to cart -> AI generates checkout link -> Purchase completed.
• User uploads a document to Knowledge Base -> AI processes and indexes content -> User searches for information -> AI retrieves relevant data.
• Sales inquiry received -> AI qualifies lead -> Sales assistant follows up -> Lead is converted to sale.

Visuals Colors and Theme

• primary: #1E3A8A (Deep Blue)
• primary_light: #3B82F6 (Light Blue)
• secondary: #F59E0B (Amber)
• accent: #EF4444 (Red)
• highlight: #F97316 (Orange)
• bg: #F3F4F6 (Light Gray)
• surface: rgba(255, 255, 255, 0.8)
• text: #111827 (Dark Gray)
• text_muted: #6B7280 (Muted Gray)
• border: rgba(209, 213, 219, 0.2)

Signature Design Concept

Interactive Storyboard

The landing page will feature an interactive storyboard that visually narrates the journey of a creator using the AI assistant. As users scroll, they will see animated scenes depicting the AI's role in managing conversations, recommending products, and analyzing data. Each scene will transition smoothly using motion/react for animations, creating an engaging narrative that highlights the platform's capabilities.

Landing Hero Motion Brief

The hero section will showcase a dynamic animation where inputs (messages, customer data) flow into a central AI hub. The AI processes these inputs, transforming them into actionable insights and personalized responses. This transformation will be depicted through animated data streams and glowing nodes, culminating in a visual representation of increased engagement and conversions. The animation will loop every 10 seconds, ensuring a continuous and captivating experience.

Interaction Model & Motion Direction

• Intended Interaction Model: Animated
• The landing page will feature moderate scroll-triggered reveals and hover transitions, with spring physics applied to interactive elements. This approach will provide a polished and engaging user experience, suitable for a feature-rich product page.

Non-Functional Requirements

• Compliance with platform policies and official APIs for all integrations.
• Ensure no features bypass platform rules or evade detection.
• The system must be modular, scalable, secure, and well-documented.

Tech Stack

• Frontend: Next.js, React, TypeScript, Tailwind CSS, Framer Motion, ShadCN UI
• Backend: FastAPI or NestJS, PostgreSQL, Redis, Supabase, Prisma ORM
• AI: OpenAI Responses API (or equivalent), Embeddings, Vector Database, Retrieval-Augmented Generation (RAG), Function Calling, Long-term Memory
• Integrations: Instagram Graph API, WhatsApp Business Platform, Facebook Graph API, Gmail, Google Calendar, Stripe, Razorpay

Assumptions and Constraints

• The platform will adhere to all relevant data protection regulations.
• The system will support multi-language interactions.
• The AI will adapt to different brand voices as specified by users.

Glossary

• AI: Artificial Intelligence
• CRM: Customer Relationship Management
• RAG: Retrieval-Augmented Generation
• API: Application Programming Interface
• UI/UX: User Interface/User Experience

This document outlines the comprehensive requirements for Project-6203826a, ensuring a robust and compliant AI Creator Assistant SaaS platform.