project-1e993573 System Requirements Document

Introduction

This document outlines the system requirements for "project-1e993573," a modern enterprise-grade multi-tenant SaaS platform designed to enable businesses with multiple locations to generate high-quality customer reviews using AI, QR codes, analytics, and centralized team management.

System Overview

project-1e993573 is a SaaS platform that allows thousands of independent businesses to operate securely within the same platform while remaining isolated from one another. The platform consists of two layers: the Platform Layer and the Organization Layer. The Platform Layer is managed by platform administrators who oversee pricing plans, subscriptions, AI providers, and more. The Organization Layer is where each customer company operates its own workspace, complete with its own members, shops, reviews, and data.

Source Content Inventory

• Platform Layer: Managed by platform administrators, includes management of pricing plans, subscriptions, AI providers, feature flags, billing rules, maintenance mode, platform users, audit logs, announcements, background jobs, email templates, API credentials, diagnostics, tenant management, and system health.
• Organization Layer: Each organization has its own isolated workspace with members, shops, reviews, QR codes, analytics, subscriptions, AI settings, invitations, usage limits, and business data.
• RBAC Permission Engine: Centralized control of permissions instead of hardcoded role checks.
• Authentication: Supabase Auth with secure JWT sessions, refresh tokens, email verification, password recovery, and more.
• Subscription Management: Organization-based with pricing plans defining limits on shops, team members, AI generation quotas, and more.
• Security: Comprehensive validation of authentication, organization membership, permissions, subscription status, and resource ownership.

Functional Requirements as Story Points

• As a Platform Administrator, I should be able to manage pricing plans, subscriptions, AI providers, feature flags, billing rules, and platform users.
• As a Platform Administrator, I should be able to temporarily impersonate an organization in a secure read-only support mode for troubleshooting without becoming part of that tenant.
• As an Organization Owner, I should be able to control the workspace, billing, team members, shops, subscriptions, and settings.
• As an Organization Admin, I should be able to manage daily operations and staff.
• As a Manager, I should be able to manage specific shop locations assigned to me.
• As a Staff Member, I should have limited operational permissions.
• As a Viewer, I should have read-only access to analytics and reports.
• As a User, I should be able to authenticate using Supabase Auth with secure JWT sessions.
• As a User, I should be able to recover my password and verify my email.
• As a User, I should be able to switch workspaces and resolve enterprise identity.
• As an Organization, I should be able to subscribe to a pricing plan that defines limits such as maximum shops, team members, and AI generation quotas.
• As an Organization, I should receive upgrade prompts when exceeding subscription limits.
• As a Platform Administrator, I should be able to manage audit logs, announcements, maintenance mode, and system diagnostics.

User Personas

• Platform Administrator: Manages the platform layer, including pricing plans, subscriptions, and system health.
• Organization Owner: Has complete control over the organization's workspace and settings.
• Organization Admin: Manages daily operations and staff within the organization.
• Manager: Oversees specific shop locations.
• Staff Member: Performs limited operational tasks.
• Viewer: Accesses analytics and reports in a read-only mode.

Core User Flows

• Platform Administrator manages pricing plans -> updates subscription settings -> monitors system health.
• Organization Owner creates a new organization -> assigns roles to team members -> manages billing and subscriptions.
• Manager oversees shop operations -> reviews analytics -> manages assigned staff.
• User authenticates via Supabase Auth -> switches workspaces -> accesses organization-specific data.

Visuals Colors and Theme

• primary: #1A73E8 (a deep blue for the brand)
• primary_light: #4D90FE (a lighter tint of primary for hover states)
• secondary: #FF6F61 (a coral hue for headlines and emphasis)
• accent: #FFD700 (a vibrant gold for CTAs and active states)
• highlight: #FFA500 (an orange for hover states and notifications)
• bg: #F5F5F5 (a light gray for the page background)
• surface: rgba(255, 255, 255, 0.8) (a white card/panel background)
• text: #333333 (a dark gray for primary text)
• text_muted: #777777 (a softer gray for secondary text)
• border: rgba(0, 0, 0, 0.1) (a subtle border color)

Signature Design Concept

Interactive Review Generation Flow: The homepage features an interactive flow where users can see a dynamic representation of the review generation process. As users scroll, they witness a QR code being scanned, leading to a visual of AI processing customer feedback, culminating in a dashboard displaying analytics. This flow is animated using motion/react to provide a seamless and engaging experience. The QR code and AI processing stages are interactive, allowing users to click and explore more details about each step.

LANDING HERO MOTION BRIEF

The landing hero showcases a QR code that, when scanned, triggers an animation of AI processing, transforming customer feedback into actionable insights displayed on a dynamic dashboard. The animation loop lasts 10 seconds, with layers including the QR code, AI processing visuals, and the analytics dashboard. The interaction allows users to hover over elements for more information, with responsive behavior ensuring clarity on all devices.

Interaction Model & Motion Direction

• Interaction Model: Animated
• The landing page features moderate scroll-triggered reveals and hover transitions, with spring physics on interactive elements. Each section has a distinctive core mechanic, such as morphing SVGs or kinetic typography, to maintain user engagement.

Non-Functional Requirements

• The platform must support a multi-tenant architecture with isolated workspaces for each organization.
• The system should ensure high availability and scalability to accommodate thousands of tenants.
• Security measures must include comprehensive validation of authentication, permissions, and resource ownership.

Tech Stack

• Frontend: Next.js, React, TypeScript, Tailwind CSS
• Backend: Next.js Route Handlers, Supabase for authentication and database
• Database: Supabase (PostgreSQL)
• Authentication: Supabase Auth
• Deployment: Docker, Kubernetes

Assumptions and Constraints

• The platform will be deployed as a commercial SaaS product.
• Organizations will operate independently within the platform, with no data sharing between them.
• The system must handle subscription management at the organization level.

Glossary

• SaaS: Software as a Service
• RBAC: Role-Based Access Control
• JWT: JSON Web Token
• API: Application Programming Interface
• AI: Artificial Intelligence

This document provides a comprehensive overview of the requirements for project-1e993573, ensuring a clear understanding of the system's capabilities and design.