System Requirements Document for pickle-ball

1. Introduction

The pickle-ball system is designed to facilitate the management of a pickleball court through an online platform. The primary audience includes court owners and players who wish to book court time. The system provides a seamless booking experience, automated notifications, and review management to enhance user engagement and operational efficiency.

2. System Overview

The system offers an online booking platform for a pickleball court, allowing users to book 1-hour slots between 8 am and 12 am. It includes features for notifying the court owner of bookings, maintaining records in an Excel sheet, and managing Google reviews through automated responses. The system is designed with a warm modernism aesthetic to encourage community engagement.

2a. Product Interpretation and Delivery Boundary

The system will deliver a web-based platform accessible to users for booking pickleball courts. The booking system will notify the court owner of new bookings and maintain records in Excel. An automated Google review responder will handle positive and negative feedback. The system will be built using Claude code, with a focus on community engagement and ease of use. Future enhancements may include additional features as identified by user feedback.

2b. Source Content Inventory

Not applicable as no content source directive was provided.

2c. Page Content and Component Coverage

Home Page

• Welcome Banner: Displays a large image of a pickleball court with players in action.
• Booking Call to Action: Prominent button to navigate to the booking page.
• Navigation Menu: Links to Booking, Reviews, and Contact pages.

Booking Page

• Time Slot Selection: Users can select 1-hour slots from 8 am to 12 am.
• Booking Confirmation: Confirmation message and notification sent to the owner.
• Excel Integration: Automatic entry of booking details into an Excel sheet.

Reviews Page

• Review Display: Shows recent Google reviews.
• Automated Response: System-generated responses to positive reviews and notes on negative ones.

Contact Page

• Contact Form: Allows users to send inquiries to the court owner.
• Location and Hours: Displays court location and operating hours.

3. Functional Requirements

• As a user, I should be able to book a pickleball court for a 1-hour slot between 8 am and 12 am, so that I can plan my playtime. (explicit)
• As a court owner, I should receive notifications of new bookings, so that I can manage court availability. (explicit)
• As a system, I should automatically update an Excel sheet with booking details, so that records are maintained efficiently. (explicit)
• As a system, I should respond to positive Google reviews and note negative ones, so that the owner is informed of customer feedback. (explicit)

4. User Personas

• User: A player looking to book a pickleball court. Responsible for selecting time slots and confirming bookings.
• Court Owner: Manages court availability and receives notifications of bookings. Reviews feedback from Google reviews.

5. Core User Flows

User Booking Flow

1. User visits the Home Page.
2. User clicks on the "Book Now" button.
3. User selects a 1-hour time slot on the Booking Page.
4. User confirms the booking.
5. System sends a notification to the court owner.
6. System updates the Excel sheet with booking details.

Review Management Flow

1. System retrieves new Google reviews.
2. System sends automated responses to positive reviews.
3. System notes negative reviews and updates the court owner.

6. Visuals Colors and Theme

• Muse: Charles & Ray Eames
• Palette:
  • Background: #FFFFFF
  • Surface: #F6F3EE
  • Text: #333333
  • Primary: #FF6347
  • Accent: #4682B4
  • Muted: #D3D3D3
• Typography:
  • Headings: Jost — Bold, uppercase
  • Body: Literata
• Shape Language: Organic-modern shapes
• Layout: Modular panels with generous spacing
• Imagery: Warm, lifestyle photography

7. Signature Design Concept

The Home Page will feature a hero image of an active pickleball game, framed by organic shapes. The primary call to action for booking will be highlighted in tomato red (#FF6347), drawing immediate attention. Rounded button shapes and organic panels will guide navigation, with playful hand-drawn accents adding a friendly touch.

8. Interaction Model & Motion Direction

• Interaction Model: Static
• Motion Tempo: Restrained
• Hero Dimensionality: Layered_2d
• Landing Hero Motion Brief: A composed image of a pickleball court with players in action, using gentle transitions to guide users through the booking process.

9. Non-Functional Requirements

• The system must be accessible and responsive across all devices.
• The booking process should not exceed 5 seconds from selection to confirmation.
• The automated review responder should handle up to 100 reviews per day.

10. Tech Stack

• Frontend: React
• Backend: Python/FastAPI
• Database: PostgreSQL
• Integration: Google Sheets API for Excel integration
• Deployment: Docker/docker-compose

11. Assumptions and Constraints

• The system assumes users have internet access to book courts online.
• The court owner is responsible for maintaining the Google account for review management.
• The system is constrained to operate within the specified hours of 8 am to 12 am.

12. Glossary

• Pickleball: A paddle sport that combines elements of badminton, tennis, and table tennis.
• Slot Booking: Reserving a specific time period for court use.
• Google Review Responder: A system feature that automatically replies to reviews on Google.