pearl-marketplace

bysmit bambharoliya

# ServiceHub Project Report ## 1. Project Overview **ServiceHub** is a premium, full-stack service marketplace platform designed to connect professional service providers with customers. The platform facilitates the listing, discovery, booking, and payment of various services in a secure and efficient environment. --- ## 2. Core Features ### A. User Management & Security - **Multi-Role Authentication**: Support for Customers, Service Providers, and Administrators. - **OTP Verification**: Secure registration process using 6-digit OTP email verification to ensure authentic user accounts. - **Profile Management**: Detailed user profiles with reputation points and tier-based ranking (Bronze, Silver, Gold, Platinum, Aurora Elite). - **Location Awareness**: Integrated latitude/longitude tracking for location-based service discovery. ### B. Service Marketplace - **Service Listings**: Providers can list their services with descriptions, pricing, and timing. - **Featured Services**: Admin-controlled promotion of high-quality services. - **Advanced Search & Discovery**: Customers can easily browse and search for services across various categories. ### C. Booking System - **Estimation & Scheduling**: Flexible booking modes including online estimation and physical visit requests. - **Booking Management**: Real-time tracking of booking status (Pending, Confirmed, Completed, Cancelled). ### D. Billing & Payments - **Stripe Integration**: Secure online payment processing for service transactions. - **Automated Invoicing**: Generation of professional PDF invoices using the KnpSnappy bundle. - **Financial Tracking**: History of all payments and billing records for both providers and customers. ### E. Communication & Feedback - **Internal Messaging**: Integrated chat system for providers and customers to discuss service details. - **Reviews & Ratings**: Transparent feedback system to maintain high service quality standards. --- ## 3. Technology Stack ### Backend - **Framework**: Symfony 7.4 (PHP 8.2+) - **Database**: MySQL / MariaDB via Doctrine ORM - **Security**: Symfony Security Component with JWT/Session handling ### Frontend - **Templating**: Twig Template Engine - **Interactivity**: Stimulus JS & Turbo (Symfony UX) - **Styling**: Vanilla CSS with modern Glassmorphic and Luxury aesthetics ### External Integrations - **Payments**: Stripe API - **PDF Generation**: KnpSnappy (wkhtmltopdf) - **Email Service**: Symfony Mailer with Google SMTP - **Maps**: Leaflet.js (for location tracking) --- ## 4. Database Architecture The system relies on a relational database with the following primary entities: - **User**: Stores credentials, roles, and profile data. - **Service**: Contains service definitions and provider relationships. - **Booking**: Logs individual service requests and statuses. - **Billing**: Manages transaction receipts linked to Stripe. - **Message**: Stores internal communications. - **Review**: Persists user feedback and ratings. --- ## 5. Summary ServiceHub is a robust and scalable solution for the service industry, combining modern security standards with a seamless user experience. By integrating professional payment and invoicing tools, it provides a complete end-to-end ecosystem for digital service management.

No preview

Comments (0)

No comments yet. Be the first!

System Requirements

System Requirement Document

pearl-marketplace

1. Introduction

The pearl-marketplace is a comprehensive digital platform designed to connect buyers and sellers in a seamless and secure environment. This marketplace aims to provide users with a modern, user-friendly interface to browse, buy, and sell products or services. With a focus on the Indian market, the platform incorporates locale-specific features such as support for INR currency, local languages, and time zones (IST). The pearl-marketplace is built to cater to the diverse needs of users, ensuring a smooth and efficient experience for all stakeholders.

This System Requirements Document (SRD) outlines the functional and non-functional requirements, user personas, design concepts, and technical architecture for the pearl-marketplace project. The document serves as a blueprint for the development and implementation of the platform.

Page 1 of 8

2. System Overview

The pearl-marketplace is a full-stack e-commerce platform that enables users to buy and sell products or services. The system supports multiple user roles, including Buyers, Sellers, and Administrators, each with distinct functionalities. Buyers can browse and purchase products or services, Sellers can list and manage their offerings, and Administrators oversee the platform's operations, ensuring smooth transactions and compliance with policies.

The platform is designed to provide a secure and scalable solution for online commerce, with features such as multi-role authentication, advanced search and filtering, real-time order tracking, integrated payment gateways, and a robust review system. The system also includes a visually appealing and intuitive user interface tailored to the Indian market.

3. Functional Requirements

Page 2 of 8

As a Buyer:

  • I should be able to browse products and services by category.
  • I should be able to search for specific products or services using keywords.
  • I should be able to filter and sort search results based on price, ratings, and other criteria.
  • I should be able to view detailed product or service descriptions, including images, pricing, and seller information.
  • I should be able to add products or services to a wishlist or shopping cart.
  • I should be able to make secure payments in INR using multiple payment options.
  • I should be able to track the status of my orders in real-time.
  • I should be able to communicate with sellers for inquiries or customizations.
  • I should be able to leave reviews and ratings for purchased products or services.

As a Seller:

  • I should be able to register and create a seller profile.
  • I should be able to list products or services with detailed descriptions, images, and pricing.
  • I should be able to manage my inventory and update product or service availability.
  • I should be able to view and manage incoming orders.
  • I should be able to communicate with buyers for order clarifications or customizations.
  • I should be able to view sales analytics and performance metrics.
  • I should be able to receive payments securely in INR.
Page 3 of 8

As an Admin:

  • I should be able to manage user accounts (Buyers and Sellers).
  • I should be able to approve or reject seller registrations.
  • I should be able to monitor transactions and resolve disputes.
  • I should be able to manage featured products or services on the homepage.
  • I should be able to generate reports on platform performance and user activity.

4. User Personas

Buyer

  • Description: Individuals looking to purchase products or services on the platform.
  • Goals: Find quality products or services at competitive prices, ensure secure transactions, and receive timely deliveries.
  • Pain Points: Difficulty in finding reliable sellers, lack of transparency in pricing, and delayed deliveries.

Seller

  • Description: Individuals or businesses offering products or services for sale on the platform.
  • Goals: Reach a wider audience, increase sales, and manage orders efficiently.
  • Pain Points: Difficulty in managing inventory, lack of tools for customer communication, and challenges in tracking sales performance.
Page 4 of 8

Admin

  • Description: Platform administrators responsible for managing and maintaining the marketplace.
  • Goals: Ensure smooth platform operations, monitor user activities, and resolve disputes.
  • Pain Points: Managing a large volume of users and transactions, ensuring compliance with policies, and maintaining platform security.

5. Visuals Colors and Theme

The pearl-marketplace will feature a vibrant and modern design inspired by the richness and diversity of Indian culture. The color palette is as follows:

  • Background: #FDF6E3 (Soft Cream)
  • Surface: #FFFFFF (Pure White)
  • Text: #333333 (Charcoal Black)
  • Accent: #FF6F61 (Coral Red)
  • Muted Tones: #B2B2B2 (Soft Gray)

This color scheme is designed to evoke a sense of trust, warmth, and modernity, aligning with the platform's goal of creating a welcoming and user-friendly environment.

6. Signature Design Concept

The pearl-marketplace homepage will feature an interactive pearl necklace design as its central theme. The pearls on the necklace will represent different categories of products or services, and users can hover over each pearl to reveal a tooltip with the category name. Clicking on a pearl will lead users to the corresponding category page.

Page 5 of 8

Key Features:

  • Dynamic Animation: The pearls will gently sway as users move their cursor across the screen, creating a sense of fluidity and elegance.
  • Interactive Tooltips: Each pearl will display a tooltip with the category name and a brief description when hovered over.
  • Color Transitions: The pearls will change color when hovered over, using the accent color (#FF6F61) to highlight the interaction.
  • Background Animation: A subtle, animated wave pattern in the background will mimic the motion of water, reinforcing the "pearl" theme.
  • Micro-Interactions: Clicking on a pearl will trigger a ripple effect that spreads across the screen, enhancing the user experience.

This unique design will make the pearl-marketplace instantly memorable and visually appealing, setting it apart from other marketplaces.

7. Non-Functional Requirements

  • Scalability: The system must support up to 1 million users and 10,000 concurrent transactions.
  • Performance: Page load times should not exceed 2 seconds under normal load conditions.
  • Security: All user data must be encrypted, and the platform must comply with GDPR and Indian data protection regulations.
  • Availability: The platform should have an uptime of 99.9%.
  • Localization: The platform must support multiple Indian languages and display prices in INR by default.
  • Compatibility: The platform should be accessible on both desktop and mobile devices.
Page 6 of 8

8. Tech Stack

Frontend

  • React for Web
  • React Native for Mobile App

Backend

  • Python
  • FastAPI

Database

  • MySQL or MariaDB (with Alembic for migrations)

AI Models

  • GPT 5.4 for user-friendly responses
  • Google Nano Banana for image generation

AI Tools

  • Langchain
  • Litellm for LLM Routing

Local Orchestration

  • Docker
  • docker-compose
Page 7 of 8

Server-Side Orchestration

  • Kubernetes

9. Assumptions and Constraints

  • The platform will primarily cater to users in India, with INR as the default currency and IST as the default timezone.
  • Users will require a stable internet connection to access the platform.
  • The platform will initially support English and Hindi, with plans to add more Indian languages in the future.
  • Sellers are responsible for fulfilling orders and maintaining the quality of their listings.
  • The platform will not handle physical delivery logistics; this will be managed by the sellers.

10. Glossary

  • Buyer: An individual who purchases products or services on the platform.
  • Seller: An individual or business that lists products or services for sale on the platform.
  • Admin: A user with administrative privileges to manage the platform.
  • OTP: One-Time Password, used for secure user verification.
  • INR: Indian Rupee, the default currency for transactions.
  • IST: Indian Standard Time, the default timezone for the platform.
  • Stripe: A payment gateway used for processing online transactions.
  • KnpSnappy: A PHP library for generating PDF documents.
  • Leaflet.js: A JavaScript library for interactive maps.
Page 8 of 8

No completed page designs yet.

Completed design pages will appear here when they are ready to preview.

No user flows yet.

The User Flow Agent will generate per-persona navigation diagrams after SRD updates.

No completed page designs yet.

Completed design pages will appear here when they are ready to preview.

No user flows yet.

The User Flow Agent will generate per-persona navigation diagrams after SRD updates.