pearl-marketplace

bysmit bambharoliya

# ServiceHub Project Report ## 1. Project Overview **ServiceHub** is a premium, full-stack service marketplace platform designed to connect professional service providers with customers. The platform facilitates the listing, discovery, booking, and payment of various services in a secure and efficient environment. --- ## 2. Core Features ### A. User Management & Security - **Multi-Role Authentication**: Support for Customers, Service Providers, and Administrators. - **OTP Verification**: Secure registration process using 6-digit OTP email verification to ensure authentic user accounts. - **Profile Management**: Detailed user profiles with reputation points and tier-based ranking (Bronze, Silver, Gold, Platinum, Aurora Elite). - **Location Awareness**: Integrated latitude/longitude tracking for location-based service discovery. ### B. Service Marketplace - **Service Listings**: Providers can list their services with descriptions, pricing, and timing. - **Featured Services**: Admin-controlled promotion of high-quality services. - **Advanced Search & Discovery**: Customers can easily browse and search for services across various categories. ### C. Booking System - **Estimation & Scheduling**: Flexible booking modes including online estimation and physical visit requests. - **Booking Management**: Real-time tracking of booking status (Pending, Confirmed, Completed, Cancelled). ### D. Billing & Payments - **Stripe Integration**: Secure online payment processing for service transactions. - **Automated Invoicing**: Generation of professional PDF invoices using the KnpSnappy bundle. - **Financial Tracking**: History of all payments and billing records for both providers and customers. ### E. Communication & Feedback - **Internal Messaging**: Integrated chat system for providers and customers to discuss service details. - **Reviews & Ratings**: Transparent feedback system to maintain high service quality standards. --- ## 3. Technology Stack ### Backend - **Framework**: Symfony 7.4 (PHP 8.2+) - **Database**: MySQL / MariaDB via Doctrine ORM - **Security**: Symfony Security Component with JWT/Session handling ### Frontend - **Templating**: Twig Template Engine - **Interactivity**: Stimulus JS & Turbo (Symfony UX) - **Styling**: Vanilla CSS with modern Glassmorphic and Luxury aesthetics ### External Integrations - **Payments**: Stripe API - **PDF Generation**: KnpSnappy (wkhtmltopdf) - **Email Service**: Symfony Mailer with Google SMTP - **Maps**: Leaflet.js (for location tracking) --- ## 4. Database Architecture The system relies on a relational database with the following primary entities: - **User**: Stores credentials, roles, and profile data. - **Service**: Contains service definitions and provider relationships. - **Booking**: Logs individual service requests and statuses. - **Billing**: Manages transaction receipts linked to Stripe. - **Message**: Stores internal communications. - **Review**: Persists user feedback and ratings. --- ## 5. Summary ServiceHub is a robust and scalable solution for the service industry, combining modern security standards with a seamless user experience. By integrating professional payment and invoicing tools, it provides a complete end-to-end ecosystem for digital service management.