Tenant Management API Reference
Full reference documentation for the Tenant Management REST API including authentication, tenant CRUD, quota endpoints, and error codes.
onyx-tenant
by
John Guo
John Guocan you build a multi-tenant customer support system by building on top of https://github.com/ten-framework/ten-framework and use voice agent for tenant's customer support. it will need end user UI for text questions, or sip support for phone calls. a tenant UI so tenant can self subscribe, define workflow graph and deploy agents. Tenant can also see the usage, billing and health info of the agents. A system operator UI to disable tenant, allocate compute resources for tenants' agents and monitor ASR, LLM and TTS model usage, create tenant invoices, etc
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Resources
Learn, Build, and Ship Faster
Guides, API documentation, video tutorials, and changelogs to help you get the most from the Onyx-Tenant platform.
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Building a Custom Escalation Workflow
Step-by-step tutorial on designing an escalation workflow that hands off complex queries from voice agents to human support without losing context.
Drag-and-Drop Workflow Builder Demo
Watch a 10-minute walkthrough of the visual workflow builder — creating nodes, connecting steps, setting routing rules, and deploying in one click.
SIP Phone Integration Setup
Configure SIP trunks, manage inbound call routing, and connect your existing phone infrastructure to Onyx voice agents step by step.
Voice Agent Deployment API
Deploy, pause, restart, and scale voice agents programmatically. Includes WebSocket streaming endpoints for real-time audio and event subscriptions.
Integrating Custom LLM Models
Connect proprietary or fine-tuned LLMs to your tenant workflow. Covers model registration, routing rules via LiteLLM, and fallback configuration.
Monitoring Agent Health & Billing
A practical guide to setting up real-time dashboards for agent health, ASR/TTS usage tracking, and automated billing alerts in the Monitor section.
Multi-Tenant Resource Allocation Walkthrough
See how system operators allocate vCPU and memory to individual tenants, set hard limits, and respond to compute alerts from the Admin panel.
Billing & Invoicing API
Create, list, and download tenant invoices programmatically. Supports usage-based billing breakdowns by model type, call duration, and workflow step.
MFA & Security Best Practices
Enable multi-factor authentication for tenant and operator accounts, configure IP allowlists, and follow GDPR/CCPA compliance guidelines on Onyx-Tenant.
Release Notes — v2.4.0
New: Gemini 1.5 Pro integration, improved ASR latency by 18%, workflow graph export/import, bulk tenant resource allocation, and bug fixes.
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