System Requirements Document (SRD) for moon-laundry

1. Introduction

The purpose of this document is to define the system requirements for moon-laundry, a modern, professional, and fully functional multipage website for a laundry business based in the Dominican Republic. The website will cater to local customers, offering an intuitive and seamless experience for browsing services, calculating prices, booking appointments, and more. The system will be designed to reflect the professionalism and quality of the business while being responsive and user-friendly.

This document outlines the functional and non-functional requirements, user personas, design concepts, and technical specifications necessary to bring the vision of moon-laundry to life.

2. System Overview

moon-laundry will be a multipage website designed to provide a premium digital experience for customers seeking laundry services. The system will include the following key features:

• A visually appealing and responsive design tailored to the Dominican market.
• A dedicated page for each major section: Home, Services, Price Calculator, Testimonials, Gallery, Blog, and Contact/Reservations.
• Interactive functionalities such as a price calculator with ITBIS (18%) integration and PDF generation for quotes.
• Support for customer testimonials, a photo gallery, and a blog for tips and articles.
• A robust backend to manage data and ensure smooth operation.
• Localization for the Dominican Republic, including currency (DOP) and language preferences.

The system will be built using modern technologies to ensure scalability, performance, and ease of maintenance.

3. Functional Requirements

As a User:

• I should be able to view a visually appealing homepage with a clear call-to-action (CTA).
• I should be able to browse detailed descriptions of services on a dedicated Services page.
• I should be able to use a price calculator to estimate costs for laundry services in Dominican Pesos (DOP), including ITBIS (18%).
• I should be able to generate a PDF quote from the price calculator.
• I should be able to view customer testimonials in an animated carousel.
• I should be able to browse a gallery of images showcasing the business and its processes.
• I should be able to read blog articles about laundry tips and care.
• I should be able to fill out a reservation/contact form with fields for name, phone, address, type of service, and date.
• I should be able to navigate the website smoothly with animations and a modern design.

As an Admin:

• I should be able to manage content for services, testimonials, gallery images, and blog posts.
• I should be able to view and manage reservation requests submitted by users.
• I should be able to update pricing details for the price calculator.

4. User Personas

1. Customer

• Description: A local resident in the Dominican Republic seeking reliable laundry services.
• Goals: Easily browse services, calculate prices, and book appointments.
• Pain Points: Lack of transparency in pricing, difficulty finding professional laundry services.

2. Admin

• Description: The business owner or staff managing the website.
• Goals: Update content, manage reservations, and ensure smooth operation of the website.
• Pain Points: Time-consuming manual updates, difficulty managing customer requests.

5. Visuals Colors and Theme

Color Palette

• Background: #F5F9FC (Soft Sky Blue)
• Surface: #FFFFFF (Pure White)
• Text: #333333 (Charcoal Gray)
• Accent: #007BFF (Vivid Blue)
• Muted: #B0BEC5 (Cool Gray)

This palette reflects a clean, modern, and professional aesthetic, aligning with the premium nature of the laundry business.

6. Signature Design Concept

Interactive Laundry Carousel Landing Page

The homepage will feature a bold and unforgettable design: an interactive carousel of laundry items that users can swipe through. Each item (e.g., shirts, pants, dresses) will have a subtle animation, such as folding or spinning, as the user hovers over it. The carousel will be set against a dynamic background that shifts between soft blue and white gradients, evoking the freshness of clean laundry.

Key features:

• Hover Animations: Items will animate (e.g., folding, spinning) when hovered over.
• Dynamic Background: A gradient that subtly shifts colors to create a calming effect.
• Call-to-Action Buttons: Prominently displayed buttons like "Explore Services" and "Get a Quote."
• Micro-Interactions: Smooth transitions and feedback for every user action.

This design will immediately captivate visitors and set the tone for the rest of the website.

7. Non-Functional Requirements

• Performance: The website should load within 2 seconds on standard broadband connections.
• Responsiveness: The website must be fully responsive and optimized for mobile, tablet, and desktop devices.
• Localization: All content should be in Spanish, with prices displayed in Dominican Pesos (DOP).
• Accessibility: The website should comply with WCAG 2.1 Level AA standards.
• Scalability: The system should be able to handle up to 10,000 monthly visitors without performance degradation.
• Security: All user data must be encrypted during transmission and storage.

8. Tech Stack

Frontend

• React for Web
• React Native for future mobile app development

Backend

• Python with FastAPI

Database

• MySQL for structured data (e.g., reservations, pricing)
• MongoDB for unstructured data (e.g., testimonials, blog content)

AI Tools

• GPT 5.4 for user-friendly responses
• Langchain for advanced AI-driven interactions

Orchestration

• Docker for local development
• Kubernetes for server-side orchestration

9. Assumptions and Constraints

• The website will primarily target users in the Dominican Republic.
• All prices will include ITBIS (18%) and be displayed in DOP.
• The admin will manage content updates manually through a CMS interface.
• The system will not initially support multi-language functionality beyond Spanish.

10. Glossary

• ITBIS: Impuesto sobre Transferencias de Bienes Industrializados y Servicios (18% tax in the Dominican Republic).
• DOP: Dominican Peso, the currency used in the Dominican Republic.
• CMS: Content Management System, a tool for managing website content.
• Responsive Design: A design approach ensuring the website works on all device sizes.

This document provides a comprehensive roadmap for the development of moon-laundry. Let’s bring this vision to life! 🚀