Meghna RajawatBlinkit-Style Quick Commerce Platform Development 1. Introduction We invite proposals from qualified technology partners who already has a developed solution and support a quick-commerce platform similar in operational scope to Blinkit. The platform will include: Customer Web & Mobile Applications Delivery Partner Mobile Application Admin & Operations Dashboard Backend Microservices Infrastructure The goal is to build a scalable, real-time, hyperlocal grocery and essentials delivery system. 2. Project Objectives Enable seamless user onboarding and product ordering Provide real-time order tracking and delivery updates Build a robust admin and merchant management system Ensure high availability, performance, and scalability Support secure online payments Deploy on AWS cloud infrastructure 3. Scope of Work A. Customer Platform (Web & Mobile) 1. User Onboarding & Identity Email and phone number verification (OTP-based) Minimal user profile (name, saved addresses) 2. Location & Delivery Zone Geolocation capture Serviceability validation Nearest hub/zone auto-detection 3. Product Catalog & Discovery Category hierarchy (Groceries, Snacks, Beverages, Household, etc.) Search with autocomplete Filters (brand, price, relevance) Real-time stock indicator 4. Product Detail Page Product images Unit pricing Add-to-cart functionality 5. Cart & Checkout Real-time cart updates Promo code validation Delivery address selection Slot selection (ASAP or scheduled) Payment breakdown (subtotal, taxes, delivery fee) 6. Payments Unified gateway integration (UPI, Wallets, Cards) Basic fraud checks Transaction receipts B. Delivery & Fulfillment 1. Order Dispatch System Order queue management Auto-allocation to nearest delivery partner 2. Live Order Tracking Status flow: Accepted Picking En Route Delivered Timestamped updates required. 3. Delivery Partner App Assigned order list Navigation integration Order completion toggle C. Notifications Push and SMS alerts for: Order confirmation Order dispatched Delivery ETA Order delivered D. Admin & Operational Dashboard 1. Merchant & Catalog Admin SKU management Inventory toggle Pricing control Category management 2. Order Operations Real-time order queue Fulfillment monitoring Exception handling (Returns, Cancellations) 3. Delivery Partner Management Partner onboarding Performance tracking Basic reporting 4. Technical Requirements Frontend React.js (Web) React Native (Android & iOS) Redux Toolkit Socket.IO (real-time updates) Backend Node.js with NestJS (Microservices architecture) REST APIs JWT-based authentication Database & Caching PostgreSQL Redis Messaging & Async Processing Apache Kafka Cloud Infrastructure AWS (EC2, RDS, S3, CloudFront) Docker Kubernetes (EKS) Nginx Payments Stripe Maps & Location Google Maps Platform 5. Non-Functional Requirements High availability and fault tolerance Horizontal scalability Secure payment handling Data encryption at rest and in transit Logging and monitoring setup CI/CD pipeline 6. Deliverables Source code repositories API documentation Architecture diagrams Deployment scripts Production deployment Post-launch support (define duration) 7. Vendor Response Requirements Vendors must include: Company profile Relevant experience in real-time commerce platforms Proposed architecture approach Development timeline with milestones Team structure Cost breakdown Support and maintenance model
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As a user, I want to see an interactive delivery map on the home page with live delivery routes, hubs, and active delivery partners. The map should include animations, tooltips, and smooth zoom transitions as per the SRD.
As a user, I want the platform to follow the defined color scheme and theme (green, white, gray, yellow, red) with modern, minimalistic design and rounded buttons for a friendly feel.
As a user, I want to search for products using categories, filters, and autocomplete. The API should support real-time stock indicators and return results efficiently.
As a user, I want to track my order status in real-time. The API should provide updates for order status changes (Accepted, Picking, En Route, Delivered) using Kafka and Socket.IO.
As an admin, I want to view the order queue, monitor deliveries, and handle exceptions like returns or cancellations. The dashboard should provide real-time updates and a user-friendly interface.
As an admin, I want to manage merchants, inventory, and delivery operations. The API should support real-time order queue updates, exception handling, and performance tracking.
As a delivery partner, I want to view assigned orders, navigate to delivery locations, and toggle order completion status. The dashboard should integrate with navigation and order APIs.
As a user, I want to interact with the home page featuring a live delivery map, showing real-time delivery routes, hubs, and partner activity. Implement animations, tooltips, and smooth zoom transitions based on the design.
As a user, I want to search for products using categories, filters, and autocomplete. The page should display real-time stock indicators and integrate with the Product Search API.
As a user, I want to track my order status in real-time on the Order Tracking page. The page should display live updates from the Real-Time Order Tracking API and show the delivery route on a map.
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