mercy-facilities
SC Lim 丽心Generate a full-stack Facilities Management System for a commercial office tower. It needs three user views: Tenant Portal: To report issues (e.g., 'AC leaking', 'broken light') with photo uploads. Operations Dashboard: A master queue for the dispatcher to view incoming issues, triage urgency, and assign them to technicians. Technician Mobile View: A simplified work-order view to track assigned tasks, update status to 'In Progress' or 'Completed', log inventory parts used, and collect a tenant sign-off signature.
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AC Leaking — Floor 3, Room 301
AC unit on Floor 3, Room 307B has been leaking condensed water onto the carpet since Monday morning. The water has spread approximately 2 meters from the unit and is causing a damp odor in the office. Tenant reports that the AC was serviced two weeks ago but the issue recurred after heavy usage during the weekend. The ceiling tile below the unit shows visible water staining and may need replacement once the leak is resolved.
Activity Timeline
AC unit in Room 302 is leaking water onto the carpet. Water has spread about 1 metre from the unit. Room is currently occupied by 4 staff.
Triaged as High Priority — water damage risk to flooring and adjacent units. Photo confirms active leak near drainage pipe.
Assigned to Jason Koh (HVAC Specialist, 8 years experience). Estimated arrival: within 2 hours.
On-site inspection complete. Clogged condensate drain line identified. Disconnected unit power to begin servicing.
Parts required for repair logged to inventory.
Drain line fully cleared and replaced corroded section. New drain pan installed. Running system test — monitoring for 30 minutes for any residual drips. Advise tenant to keep area clear until 13:30.
Repair complete. System test passed — no leaks detected. AC cooling restored. Tenant sign-off collected from Siti Rahman. Task closed.
Assignment
Ahmad Razali
Issue Actions
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