mercy-facilities
SC Lim 丽心Generate a full-stack Facilities Management System for a commercial office tower. It needs three user views: Tenant Portal: To report issues (e.g., 'AC leaking', 'broken light') with photo uploads. Operations Dashboard: A master queue for the dispatcher to view incoming issues, triage urgency, and assign them to technicians. Technician Mobile View: A simplified work-order view to track assigned tasks, update status to 'In Progress' or 'Completed', log inventory parts used, and collect a tenant sign-off signature.
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Good Night, Alexandra Sim
Welcome, Operations Manager
Your facility runs smoother when issues move fast. Review the queue, assign the right technician, and keep tenants satisfied — all from one place.
Key Metrics
Issue Queue12
| Issue ID | Title | Location | Reported By | Status | Urgency | Created | |
|---|---|---|---|---|---|---|---|
| MF-1042 | AC unit leaking water in pantry | Level 12 — North Pantry | SCSarah Chen | Open | Critical | 9 Jun | |
| MF-1041 | Elevator B doors not closing fully | Level 04 — Elevator Lobby B | JTJames Tan | In Progress | Critical | 9 Jun | |
| MF-1040 | Fire alarm panel showing fault code | Level 01 — Main Lobby | SDSecurity Desk | In Progress | High | 8 Jun | |
| MF-1039 | Water pressure low in restrooms | Level 08 — West Wing | PNPriya Nair | Open | High | 8 Jun | |
| MF-1038 | Carpet tile replacement needed | Level 06 — Corridor C | MWMelissa Wong | Pending | Medium | 8 Jun | |
| MF-1037 | Light fixture flickering | Level 15 — Boardroom A | DLDavid Lim | Open | Medium | 8 Jun | |
| MF-1036 | Access card reader offline | Level 03 — South Entrance | SDSecurity Desk | Resolved | High | 7 Jun | |
| MF-1035 | Pest sighting in bin centre | Level B1 — Bin Centre | CTCleaner Team | Open | Medium | 7 Jun | |
| MF-1034 | Window seal leaking during rain | Level 20 — Executive Suite | GHGrace Ho | In Progress | High | 7 Jun | |
| MF-1033 | Hand dryer not working | Level 02 — Male Restroom | TFTenant Feedback | Resolved | Medium | 6 Jun | |
| MF-1032 | Thermostat reading incorrect | Level 11 — Open Office | SCSarah Chen | Pending | Medium | 6 Jun | |
| MF-1031 | Ceiling tile water stain | Level 09 — Near Lift Lobby | JTJames Tan | Resolved | High | 5 Jun |
Recent Activity
7 entriesAC leaking on Level 23 assigned to Ahmad Fauzi
Operations staff — Priya Nair
Broken light fixture repaired in Level 8 corridor
Technician — Ahmad Fauzi
Elevator inspection moved to In Progress
Technician — Lim Wei Jie
Logged inventory — replaced 4x air filters on Level 15
Technician — Siti Rahmah
Water leak investigation on Level 5 assigned to Lim Wei Jie
Operations staff — Daniel Tan
Restroom plumbing fixed on Level 12 — tenant sign-off collected
Technician — Ahmad Fauzi
Fire alarm panel test scheduled for Level 20
Operations staff — Priya Nair
Create Your Mercy-Facilities Account
Start reporting facility issues, tracking maintenance progress, and keeping your office tower running smoothly — all in one place.
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Join Mercy-Facilities to report, track, and manage facility issues in your office tower.
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