8080.AI
DesignReqsTasksUser Flow
Architecture
Log inSign up for free

hollow-crystal

byMeghna Rajawat

build this

No preview

Comments (0)

No comments yet. Be the first!

Architecture

No Services Diagrams Yet

Architecture diagrams will be automatically generated when the Project Manager creates tasks for your project.

No completed page designs yet.

Completed design pages will appear here when they are ready to preview.

public entry precedes identity access
public entry precedes identity access
authenticated access to the role-restricted Guest Support surface
inbound call received
different or unknown number
uniquely matched phone/device identity and booking
guest asks about payment
guest reports a complaint or fault
arrival day 09:00 Europe/Zurich
stored check-in time reached
day before move-out at 17:00
early-arrival request after move-out
fixed-term extension request
open-ended termination request
guest asks whether payment was received
authenticated bank evidence and verified allocation to the correct obligation
payment status unclear
unresolved or decision-making authority lacking
refund, disputed amount or decision outside the AI's authority
global sending mode observed and guest matched
countersignature, unambiguous guest matching and actual receipt of required move-in payment all satisfied
any access-code condition unmet or status unclear
move-out still applies; for open-ended contract, tenancy end confirmed
approved early-arrival policy or case approval, verified readiness, subsequent-booking and cleaning-capacity checks passed, all payment and identity gates remain
unit unavailable for the extension
unit available and current stored price quoted
termination calculation prepared for staff review
caller presses 1 for booking enquiries or an existing stay
caller presses 2 for other matters
invalid or missing keypad input
urgent stay-related problem including lockout, or caller unable to use WhatsApp
transfer fails or nobody answers
after one repeat, offer human/callback fallback
Landing: View the public Pearlstay entry surface with the generative pipeline hero and telemetry strip
Landing: Select 'Open the operations workspace' to proceed toward the operational workspace
Landing: Select 'See the gate chain' to review the gate chain before proceeding
Login: Authenticate to access the role-restricted operational workspace
Guest Support: Uniquely match phone/device identity and booking before providing protected information; a booking number alone is insufficient
Guest Support: For a different or unknown number, continue answering general questions only and withhold personal contract data, payment status and access
Guest Support: Answer accommodation and general questions from approved data and stored safe instructions, requesting photos or further information if needed
Guest Support: Explain payment instructions to the matched guest
Guest Support: Check whether receipt of payment is backed by authenticated bank evidence and verified allocation to the correct obligation
Guest Support: Confirm receipt of payment only from reliable contract-system status backed by authenticated bank evidence and verified allocation
Guest Support: If payment status is unclear, do not confirm receipt; seek internal clarification
Guest Support: Record complaints and faults and try stored solutions
Guest Support: If unresolved or decision-making authority is lacking, create an internal task; prioritise acute danger immediately
Guest Support: Refer refunds, disputed amounts, security-deposit refunds and decisions outside the AI's authority to staff
Guest Support: At 09:00 Europe/Zurich on arrival day, check the global sending mode and guest matching before sending arrival information without a code
Guest Support: Send arrival information without a code to the matched guest, optionally including the Guest Instructions video
Guest Support: At the stored check-in time, check that countersignature, unambiguous guest matching and actual receipt of the required move-in payment are all satisfied
Guest Support: Release the access code only after countersignature, unambiguous guest matching and verified receipt of the required move-in payment
Guest Support: If any access-code condition is unmet or status is unclear, do not release the code and seek internal clarification
Guest Support: At 17:00 the day before move-out, check that move-out still applies; for an open-ended contract, only after the tenancy end has been confirmed
Guest Support: Send check-out time and instructions when move-out still applies
Guest Support: For an early-arrival request, check approved early-arrival policy or case approval, verified readiness, subsequent bookings and confirmed cleaning capacity
Guest Support: Confirm early arrival only within approved policy or case approval, with all payment and identity gates remaining, and record the permitted time for this booking
Guest Support: For a fixed-term extension request, collect the new move-out date, check availability and quote the current stored price
Guest Support: If the unit is unavailable for the extension, offer suitable alternatives
Guest Support: Extend through a new contract using the same form/signature process; only countersignature makes it binding, and price approval remains required for two or more people
Guest Support: For an open-ended termination request, record receipt and the requested date and calculate the possible tenancy end under stored terms four weeks' notice, effective at month-end, no minimum rental duration
Guest Support: Submit the termination and calculated tenancy end to staff for review; issue binding confirmation only after approval
Calls: Announce the DTMF main menu: press 1 for booking enquiries or an existing stay, press 2 for other matters
Calls: On option 1, explain that callers should message the same number on WhatsApp; optionally offer an SMS with the verified WhatsApp link only on explicit keypad request
Calls: Within the guest route, offer a key to reach a human for urgent stay-related problems including being locked out, and a callback option for callers unable to use WhatsApp
Calls: On option 2, transfer to the designated person or team
Calls: If the transfer fails or nobody answers, offer voicemail and create a CRM callback task with the selected route, time, caller number if available and message reference
Calls: Repeat invalid or missing keypad input once, then offer human/callback fallback rather than ending in a loop

No completed page designs yet.

Completed design pages will appear here when they are ready to preview.

public entry precedes identity access
public entry precedes identity access
authenticated access to the role-restricted Guest Support surface
inbound call received
different or unknown number
uniquely matched phone/device identity and booking
guest asks about payment
guest reports a complaint or fault
arrival day 09:00 Europe/Zurich
stored check-in time reached
day before move-out at 17:00
early-arrival request after move-out
fixed-term extension request
open-ended termination request
guest asks whether payment was received
authenticated bank evidence and verified allocation to the correct obligation
payment status unclear
unresolved or decision-making authority lacking
refund, disputed amount or decision outside the AI's authority
global sending mode observed and guest matched
countersignature, unambiguous guest matching and actual receipt of required move-in payment all satisfied
any access-code condition unmet or status unclear
move-out still applies; for open-ended contract, tenancy end confirmed
approved early-arrival policy or case approval, verified readiness, subsequent-booking and cleaning-capacity checks passed, all payment and identity gates remain
unit unavailable for the extension
unit available and current stored price quoted
termination calculation prepared for staff review
caller presses 1 for booking enquiries or an existing stay
caller presses 2 for other matters
invalid or missing keypad input
urgent stay-related problem including lockout, or caller unable to use WhatsApp
transfer fails or nobody answers
after one repeat, offer human/callback fallback
Landing: View the public Pearlstay entry surface with the generative pipeline hero and telemetry strip
Landing: Select 'Open the operations workspace' to proceed toward the operational workspace
Landing: Select 'See the gate chain' to review the gate chain before proceeding
Login: Authenticate to access the role-restricted operational workspace
Guest Support: Uniquely match phone/device identity and booking before providing protected information; a booking number alone is insufficient
Guest Support: For a different or unknown number, continue answering general questions only and withhold personal contract data, payment status and access
Guest Support: Answer accommodation and general questions from approved data and stored safe instructions, requesting photos or further information if needed
Guest Support: Explain payment instructions to the matched guest
Guest Support: Check whether receipt of payment is backed by authenticated bank evidence and verified allocation to the correct obligation
Guest Support: Confirm receipt of payment only from reliable contract-system status backed by authenticated bank evidence and verified allocation
Guest Support: If payment status is unclear, do not confirm receipt; seek internal clarification
Guest Support: Record complaints and faults and try stored solutions
Guest Support: If unresolved or decision-making authority is lacking, create an internal task; prioritise acute danger immediately
Guest Support: Refer refunds, disputed amounts, security-deposit refunds and decisions outside the AI's authority to staff
Guest Support: At 09:00 Europe/Zurich on arrival day, check the global sending mode and guest matching before sending arrival information without a code
Guest Support: Send arrival information without a code to the matched guest, optionally including the Guest Instructions video
Guest Support: At the stored check-in time, check that countersignature, unambiguous guest matching and actual receipt of the required move-in payment are all satisfied
Guest Support: Release the access code only after countersignature, unambiguous guest matching and verified receipt of the required move-in payment
Guest Support: If any access-code condition is unmet or status is unclear, do not release the code and seek internal clarification
Guest Support: At 17:00 the day before move-out, check that move-out still applies; for an open-ended contract, only after the tenancy end has been confirmed
Guest Support: Send check-out time and instructions when move-out still applies
Guest Support: For an early-arrival request, check approved early-arrival policy or case approval, verified readiness, subsequent bookings and confirmed cleaning capacity
Guest Support: Confirm early arrival only within approved policy or case approval, with all payment and identity gates remaining, and record the permitted time for this booking
Guest Support: For a fixed-term extension request, collect the new move-out date, check availability and quote the current stored price
Guest Support: If the unit is unavailable for the extension, offer suitable alternatives
Guest Support: Extend through a new contract using the same form/signature process; only countersignature makes it binding, and price approval remains required for two or more people
Guest Support: For an open-ended termination request, record receipt and the requested date and calculate the possible tenancy end under stored terms four weeks' notice, effective at month-end, no minimum rental duration
Guest Support: Submit the termination and calculated tenancy end to staff for review; issue binding confirmation only after approval
Calls: Announce the DTMF main menu: press 1 for booking enquiries or an existing stay, press 2 for other matters
Calls: On option 1, explain that callers should message the same number on WhatsApp; optionally offer an SMS with the verified WhatsApp link only on explicit keypad request
Calls: Within the guest route, offer a key to reach a human for urgent stay-related problems including being locked out, and a callback option for callers unable to use WhatsApp
Calls: On option 2, transfer to the designated person or team
Calls: If the transfer fails or nobody answers, offer voicemail and create a CRM callback task with the selected route, time, caller number if available and message reference
Calls: Repeat invalid or missing keypad input once, then offer human/callback fallback rather than ending in a loop