System Requirements Document (SRD) for hardy-bro

1. Introduction

The ShivaayLocal Market project is a hyperlocal marketplace platform designed to connect buyers, sellers, and service providers within a specific locality. The platform aims to empower local economies by enabling individuals to buy, sell, and offer services seamlessly. Inspired by the functionality of platforms like Zepto and Blinkit, hardy-bro will initially focus on local area-based delivery and services, with scalability to multiple cities planned for the future.

This document outlines the system requirements for hardy-bro, including functional and non-functional requirements, user personas, design concepts, and technical specifications.

2. System Overview

The hardy-bro platform will serve as a one-stop solution for hyperlocal commerce and services. Users will be able to select their role (Buyer, Seller, or Service Provider) during onboarding, ensuring a personalized experience. The platform will support the following:

• Local Area-Based Operations: Users can interact within their locality for faster and more efficient transactions.
• Multi-Role Functionality: Buyers can purchase products or services, Sellers can list and sell items, and Service Providers can offer their expertise.
• Scalability: While the initial focus is on specific localities, the system will be designed to scale to multiple cities in the future.
• Core Features: Product/service listing, in-app chat, secure payments, and delivery tracking.

The platform will prioritize user convenience, security, and scalability, ensuring a seamless experience for all stakeholders.

3. Functional Requirements

As a Buyer:

• I should be able to browse products and services available in my locality.
• I should be able to search for specific items or services.
• I should be able to place orders and make secure payments.
• I should be able to track the delivery status of my orders.
• I should be able to chat with Sellers or Service Providers for inquiries.

As a Seller:

• I should be able to create a profile and list products for sale.
• I should be able to manage inventory and update product availability.
• I should be able to receive and process orders from Buyers.
• I should be able to chat with Buyers for order-related queries.
• I should be able to view sales analytics and reports.

As a Service Provider:

• I should be able to create a profile and list the services I offer.
• I should be able to set availability and pricing for my services.
• I should be able to receive and manage service requests from Buyers.
• I should be able to chat with Buyers for service-related inquiries.
• I should be able to view service analytics and reports.

General:

• As a User, I should be able to select my role (Buyer, Seller, or Service Provider) during onboarding.
• As a User, I should be able to update my profile and preferences.
• As a User, I should be able to view and manage my order or service history.
• As an Admin, I should be able to manage users, products, and services across the platform.

4. User Personas

Buyer

• Description: Individuals looking to purchase products or services within their locality.
• Goals: Convenience, affordability, and quick delivery.
• Pain Points: Limited local options, lack of transparency in pricing, and delayed deliveries.

Seller

• Description: Local businesses or individuals selling products.
• Goals: Increased visibility, streamlined order management, and sales growth.
• Pain Points: Difficulty reaching local customers and managing inventory.

Service Provider

• Description: Professionals offering services such as plumbing, electrical work, or home cleaning.
• Goals: Attract more clients, manage bookings efficiently, and build a reputation.
• Pain Points: Limited platforms for showcasing services and managing client interactions.

Admin

• Description: Platform administrators managing the system.
• Goals: Ensure smooth operations, monitor user activity, and maintain platform security.

5. Visuals Colors and Theme

Color Palette

• Background: #F5F9FF (Soft Sky Blue)
• Surface: #FFFFFF (Pure White)
• Text: #333333 (Charcoal Black)
• Accent: #FF6F61 (Coral Red)
• Muted: #B0BEC5 (Cool Gray)

This color palette reflects a clean, modern, and approachable design, emphasizing trust and simplicity.

6. Signature Design Concept

The hardy-bro homepage will feature an interactive neighborhood map as its centerpiece.

Concept Details:

• Visuals: A dynamic, animated map of the user's locality will greet them upon landing. The map will highlight key areas (e.g., markets, residential zones) with clickable icons representing Sellers and Service Providers.
• Interaction: Users can hover over icons to see a quick preview (e.g., product categories or services offered) and click to explore further.
• Animations: Smooth transitions will occur as users zoom in/out or navigate between areas. Icons will "pop" with subtle animations when hovered over.
• Personalization: The map will adjust based on the user's selected locality during onboarding.
• Micro-Interactions: When a user clicks on a product or service, a card will slide in from the side with detailed information, pricing, and a "Chat Now" or "Order" button.

This design will make the platform feel alive and hyperlocal, creating an unforgettable first impression.

7. Non-Functional Requirements

• Performance: The system should handle up to 10,000 concurrent users in the initial phase.
• Scalability: The architecture must support expansion to multiple cities with minimal reconfiguration.
• Security: All user data and transactions must be encrypted using industry-standard protocols.
• Availability: The platform should maintain 99.9% uptime.
• Localization: Support for multiple languages, starting with English and Hindi.

8. Tech Stack

Frontend

• React for Web
• React Native for Mobile App

Backend

• Python
• FastAPI

Database

• MySQL (with Alembic for migrations)

AI Models

• GPT 5.4 for user-friendly responses
• Claude 4.6 Opas for coding and academic support

AI Tools

• Langchain
• Litellm for LLM Routing

Orchestration

• Docker and docker-compose for local development
• Kubernetes for server-side orchestration

9. Assumptions and Constraints

• The platform will initially target users in India, with INR as the default currency and IST as the default timezone.
• Delivery and service areas will be defined by pin codes or neighborhoods.
• The system will rely on third-party payment gateways for secure transactions.
• Scalability to multiple cities will require additional infrastructure and resources.

10. Glossary

• Buyer: A user purchasing products or services.
• Seller: A user listing and selling products.
• Service Provider: A user offering professional services.
• Hyperlocal: Focused on a specific locality or neighborhood.
• Onboarding: The process of registering and setting up a user account.
• Scalability: The ability of the system to handle growth in users and features.