System Requirements Document (SRD) for fierce-website

1. Introduction

The fierce-website project is a comprehensive online platform designed to serve as a modern pharmacy website. The platform will cater to individual customers and bulk buyers (such as hospitals and clinics) by offering features like online ordering, prescription uploads, and customer accounts. This document outlines the system requirements for the development of the fierce-website, ensuring it meets the needs of its users and stakeholders.

This project is being developed for Vinit Shah, based in India, and will consider locale-specific requirements such as INR currency, IST timezone, and compliance with Indian regulations for online pharmacies.

2. System Overview

The fierce-website will be a user-friendly, secure, and scalable platform that allows customers to browse and purchase medicines online. Key features include:

• A catalog of pharmaceutical products with detailed descriptions.
• Online ordering and payment options.
• Prescription upload functionality for regulated medicines.
• User accounts for managing orders, prescriptions, and personal details.
• A dedicated section for bulk orders by hospitals and clinics.
• Integration with delivery services for efficient order fulfillment.
• Compliance with Indian pharmaceutical regulations.

The platform will be accessible via web browsers and optimized for mobile devices.

3. Functional Requirements

• As a User, I should be able to browse a catalog of medicines with detailed descriptions and prices.
• As a User, I should be able to search for specific medicines using keywords or filters.
• As a User, I should be able to create an account and log in securely.
• As a User, I should be able to upload prescriptions for regulated medicines.
• As a User, I should be able to add items to a shopping cart and place an order.
• As a User, I should be able to make payments securely using multiple payment options (e.g., UPI, credit/debit cards, net banking).
• As a User, I should be able to track my order status in real-time.
• As a User, I should be able to view my order history and download invoices.
• As a Bulk Buyer (e.g., hospital/clinic), I should be able to place bulk orders with special pricing.
• As an Admin, I should be able to manage the product catalog (add, update, delete products).
• As an Admin, I should be able to verify uploaded prescriptions.
• As an Admin, I should be able to manage user accounts and bulk buyer accounts.
• As an Admin, I should be able to generate sales and inventory reports.

4. User Personas

4.1 Individual Customer

• Description: A regular user looking to purchase medicines for personal or family use.
• Goals: Easy browsing, secure ordering, and prescription uploads.
• Pain Points: Difficulty finding specific medicines, lack of secure payment options.

4.2 Bulk Buyer

• Description: Hospitals, clinics, or other institutions placing large orders.
• Goals: Bulk ordering with special pricing and efficient delivery.
• Pain Points: Managing large orders and ensuring timely delivery.

4.3 Admin

• Description: The website administrator responsible for managing the platform.
• Goals: Efficient management of products, users, and orders.
• Pain Points: Complex backend systems and lack of automation.

5. Visuals Colors and Theme

Color Palette

• Background: #F4F9F4 (Soft Mint Green)
• Surface: #FFFFFF (Pure White)
• Text: #2B2D42 (Deep Charcoal)
• Accent: #2D6A4F (Forest Green)
• Muted Tones: #A8DADC (Pale Aqua)

This palette is designed to evoke a sense of trust, cleanliness, and health, aligning with the pharmacy theme.

6. Signature Design Concept

Interactive Medicine Cabinet Homepage

The homepage will feature an interactive 3D medicine cabinet as the central design element. Users will be greeted with a visually stunning, animated cabinet that opens when they hover over it. Inside, each "shelf" will represent a category of medicines (e.g., pain relief, skincare, vitamins).

• Animations: Smooth opening and closing of the cabinet, with subtle lighting effects highlighting each shelf as the user hovers over it.
• Transitions: Clicking on a shelf will zoom into that category, transitioning seamlessly to a product listing page.
• Micro-interactions: Hovering over individual products will display a quick preview with the name, price, and "Add to Cart" button.
• Color Shifts: The background will subtly change shades of green as users navigate through the site, creating a calming effect.

This unique design will make the fierce-website instantly memorable and engaging for users.

7. Non-Functional Requirements

• Performance: The website should load within 2 seconds for users on a 4G network.
• Scalability: The system should support up to 10,000 concurrent users.
• Security: All user data must be encrypted, and the platform must comply with GDPR and Indian data protection laws.
• Availability: The website should have 99.9% uptime.
• Accessibility: The platform must meet WCAG 2.1 AA standards for accessibility.

8. Tech Stack

Frontend

• React for Web

Backend

• Python
• FastAPI

Database

• MySQL (with Alembic for migrations)

AI Models

• GPT 5.2 for user-friendly responses
• Claude 4.5 Opas for academic or coding work

AI Tools

• Litellm for LLM Routing
• Langchain

Local Orchestration

• Docker
• docker-compose

Server-Side Orchestration

• Kubernetes

9. Assumptions and Constraints

• The website will primarily serve users in India and will use INR as the default currency.
• The platform will comply with Indian regulations for online pharmacies, including prescription verification for regulated medicines.
• The website will be optimized for both desktop and mobile devices.
• The initial launch will focus on the Indian market, with potential for future international expansion.

10. Glossary

• Prescription Upload: A feature allowing users to upload a doctor’s prescription for regulated medicines.
• Bulk Buyer: A user type representing hospitals, clinics, or other institutions placing large orders.
• WCAG 2.1 AA: Web Content Accessibility Guidelines, a set of standards for making web content accessible to people with disabilities.
• GDPR: General Data Protection Regulation, a legal framework for data protection and privacy in the European Union.
• LLM Routing: A system for directing queries to the most appropriate large language model for processing.