System Requirements Document (SRD)

1. Introduction

This document outlines the system requirements for the development of an ecommerce application for Palmonas. The goal is to create a user-friendly, scalable, and secure platform that enables customers to browse, purchase, and manage products efficiently. The application will cater to multiple user personas, including customers, administrators, and guests.

2. System Overview

The ecommerce application for Palmonas will provide a seamless shopping experience for users. It will include features such as product browsing, search functionality, secure checkout, order tracking, and user account management. The system will also include administrative tools for managing inventory, orders, and user accounts. The application will be accessible via web and mobile platforms.

3. Functional Requirements as Story Points

• As a Customer, I should be able to browse products by categories.
• As a Customer, I should be able to search for products using keywords.
• As a Customer, I should be able to add products to a shopping cart.
• As a Customer, I should be able to view my shopping cart and update quantities.
• As a Customer, I should be able to proceed to checkout securely.
• As a Customer, I should be able to make payments using multiple payment methods.
• As a Customer, I should be able to create and manage my user account.
• As a Customer, I should be able to track my orders and view order history.
• As an Admin, I should be able to add, update, and delete products.
• As an Admin, I should be able to manage inventory levels.
• As an Admin, I should be able to view and manage customer orders.
• As an Admin, I should be able to generate sales reports.
• As a Guest, I should be able to browse products without creating an account.
• As a Guest, I should be able to add products to the shopping cart.
• As a Guest, I should be able to proceed to checkout without creating an account.

4. User Personas

Customer

• A registered user who browses, purchases, and tracks products.
• Can create and manage their account.
• Can view order history and track orders.

Admin

• Responsible for managing the ecommerce platform.
• Can add, update, and delete products.
• Can manage inventory, orders, and generate reports.

Guest

• A non-registered user who can browse products and make purchases without creating an account.

5. Visuals Colors and Theme

The ecommerce application for Palmonas will use a modern and elegant color scheme to reflect the brand's identity:

• Primary Color: Gold (#FFD700) – Represents luxury and sophistication.
• Secondary Color: White (#FFFFFF) – Clean and minimalistic.
• Accent Color: Black (#000000) – For text and contrast elements.
• Background Color: Light Gray (#F5F5F5) – Neutral and easy on the eyes.

The theme will focus on simplicity and elegance, ensuring a seamless user experience.

6. Non-Functional Requirements

• The system should be scalable to handle high traffic during peak shopping seasons.
• The application should ensure data security and comply with GDPR and other relevant regulations.
• The system should provide fast response times for all user interactions.
• The application should be accessible on both web and mobile platforms.
• The system should support multiple payment gateways.
• The application should have a responsive design for optimal viewing on different devices.

7. Tech Stack

Frontend

• React for Web
• React Native for Mobile App

Backend

• Python
• FastAPI

Database RDBMS

• MySQL or MariaDB (using Alembic for migrations)

AI Models

• GPT 5.2 for user-friendly responses (e.g., product recommendations, customer support).

AI Tools

• Langchain for AI integration.

Local Orchestration

• Docker
• docker-compose

Server-side Orchestration

• Kubernetes

8. Assumptions and Constraints

• The application will support English as the primary language.
• The system will integrate with third-party payment gateways.
• The application will be hosted on a cloud platform for scalability.
• The initial launch will target web and mobile platforms.
• The system will require user authentication for certain features (e.g., order tracking, account management).

9. Glossary

• Ecommerce: Electronic commerce, the buying and selling of goods and services online.
• Customer: A registered user of the ecommerce platform.
• Admin: A user with administrative privileges to manage the platform.
• Guest: A non-registered user who can browse and purchase products.
• Shopping Cart: A virtual cart where users can add products for purchase.
• Checkout: The process of completing a purchase.
• Responsive Design: A design approach that ensures the application works well on different devices and screen sizes.
• GDPR: General Data Protection Regulation, a legal framework for data protection and privacy.

This document has been updated to include the requirement to develop an ecommerce app for Palmonas.