System Requirements Document (SRD)

Project Name: Eagle-Waterproofing

1. Introduction

The Eagle-Waterproofing project is designed to streamline and enhance the management of waterproofing services for Ashish Shah's business in India. This system will serve as a comprehensive platform to manage leads, quotes, and projects, while also providing a user-friendly interface for customers to track their requests. The platform will cater to both internal team members and external customers, ensuring seamless communication and efficient project management.

This document outlines the system requirements, functional and non-functional specifications, user personas, and design concepts to guide the development of the Eagle-Waterproofing platform.

2. System Overview

The Eagle-Waterproofing system will be a web-based platform with optional mobile app support. It will enable the business to:

• Manage customer inquiries and leads efficiently.
• Provide accurate and timely quotes for waterproofing services.
• Track ongoing projects and their statuses.
• Allow customers to view updates and communicate with the team.

The platform will include role-based access for administrators, team members, and customers, ensuring that each user has access to the tools and information they need.

3. Functional Requirements

• As a User, I should be able to submit a service request with details about my waterproofing needs.
• As a User, I should be able to track the status of my service request in real-time.
• As a User, I should be able to communicate with the service team through the platform.
• As an Admin, I should be able to manage incoming leads and assign them to team members.
• As an Admin, I should be able to generate and send quotes to customers.
• As an Admin, I should be able to update project statuses and timelines.
• As a Team Member, I should be able to view assigned tasks and update their progress.
• As a Team Member, I should be able to upload photos or documents related to a project.

4. User Personas

1. Admin

• Description: The business owner or manager responsible for overseeing operations.
• Responsibilities: Manage leads, assign tasks, generate quotes, and monitor project progress.

2. Team Member

• Description: Field staff or technicians responsible for executing waterproofing projects.
• Responsibilities: Update project progress, upload relevant documents or photos, and communicate with the admin.

3. Customer

• Description: Individuals or businesses seeking waterproofing services.
• Responsibilities: Submit service requests, track project status, and communicate with the team.

5. Visuals Colors and Theme

The visual identity of Eagle-Waterproofing will reflect professionalism, trust, and reliability. Below is the unique color palette for the project:

• Background: #F4F9F9 (Soft Mist White)
• Surface: #D9E4DD (Muted Sage Green)
• Text: #2C3E50 (Deep Charcoal)
• Accent: #1A73E8 (Vivid Blue)
• Muted Tones: #A3B3C2 (Soft Gray-Blue)

The theme will use clean, modern typography and subtle animations to create a professional yet approachable user experience.

6. Signature Design Concept

Interactive Blueprint Landing Page

The homepage of Eagle-Waterproofing will feature an interactive blueprint design that visually represents the waterproofing process.

• Visuals: The background will resemble a technical blueprint with animated line drawings of buildings, water flow, and waterproofing layers.
• Interactions: As users hover over different sections of the blueprint, pop-ups will appear with brief descriptions of services (e.g., "Basement Waterproofing," "Roof Sealing").
• Transitions: Smooth zoom-in and zoom-out effects will guide users to explore specific services or navigate to other sections of the site.
• Micro-Interactions: Clicking on a service will trigger a short animation (e.g., water droplets being repelled by a waterproof layer) before redirecting to the service details page.

This design will create a memorable first impression and immediately communicate the expertise and technical precision of the business.

7. Non-Functional Requirements

• The system must support a minimum of 100 concurrent users.
• The platform should load within 3 seconds on a 4G connection.
• Data must be encrypted using industry-standard protocols (e.g., HTTPS, AES-256).
• The system should be accessible on both desktop and mobile devices.
• The platform must comply with Indian data protection regulations.

8. Tech Stack

Frontend

• React for Web
• React Native for Mobile App

Backend

• Python
• FastAPI

Database

• MySQL (with Alembic for migrations)

AI Models

• GPT 5.2 for user-friendly responses

AI Tools

• Langchain
• Litellm for LLM Routing

Orchestration

• Docker for local development
• Kubernetes for server-side orchestration

9. Assumptions and Constraints

• The platform will primarily target users in India, so all time zones will default to IST (Indian Standard Time).
• The system will initially support English, with potential for multi-language support in the future.
• Customers will primarily access the platform via mobile devices, so the mobile app experience must be optimized.
• The project budget and timeline will influence the scope of advanced features like AI integration.

10. Glossary

• Admin: The user role responsible for managing the platform and overseeing operations.
• Team Member: Field staff or technicians executing waterproofing projects.
• Customer: Individuals or businesses seeking waterproofing services.
• Blueprint: A technical drawing or design used to represent the waterproofing process visually.
• IST: Indian Standard Time.
• AES-256: Advanced Encryption Standard with a 256-bit key, used for secure data encryption.