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24requests
REQ-00128Roof Sealing
Submitted
Reviewed
Quoted
In Progress
Completed
Step 4 of 5In Progress
Last update: Team assigned: Rajan Mehta — site visit scheduled 22 Mar
In Progress
3
REQ-00124Basement Waterproofing
Submitted
Reviewed
Quoted
In Progress
Completed
Step 2 of 5Reviewed
Last update: Awaiting review by admin team
Pending
REQ-00119Terrace Coating
Submitted
Reviewed
Quoted
In Progress
Completed
Step 5 of 5Completed
Last update: Project completed. Certificate issued 15 Mar 2026
Completed
1
REQ-00115External Wall
Submitted
Reviewed
Quoted
In Progress
Completed
Step 2 of 5Reviewed
Last update: Cancelled by customer on 25 Feb 2026
Cancelled
REQ-00247Request Details
In ProgressService TypeRoof Sealing
Submitted On14 Mar 2026, 10:32 AM
Location / AddressB-204, Suncity Apartments, Andheri West, Mumbai — 400058
Problem Description
Severe water seepage noticed near terrace parapet wall after monsoon. Multiple damp patches on the ceiling of the top floor bedroom. Urgently need waterproofing treatment before the next rain cycle.
Assigned Team Member
RM
Rajan MehtaSenior Technician
In ProgressToday, 9:15 AM
Rajan Mehta (Technician)
Site inspection completed. Waterproofing treatment scheduled to begin tomorrow.
Quote Accepted16 Mar, 3:44 PM
You (Customer)
Quote of ₹28,500 accepted. Payment confirmation received.
Quote Sent15 Mar, 11:20 AM
Ashish Shah (Admin)
Detailed quote generated and sent via email and portal.
Reviewed14 Mar, 2:05 PM
Ashish Shah (Admin)
Request reviewed and site visit assigned to Rajan Mehta.
Submitted14 Mar, 10:32 AM
You (Customer)
Service request submitted successfully.
Terrace Waterproofing (220 sq ft)₹16,500
Parapet Wall Treatment₹5,200
Sealant & Waterproofing Membrane₹4,800
Labour & Site Charges₹2,000
Total Amount₹28,500
Valid until: 31 Mar 2026 — GST inclusive
Communication
Danger Zone
Messages — REQ-00123
Roof Sealing · Andheri West, Mumbai
RM
Rohan MehtaOnline
Yesterday
RM
Rohan Mehta
Hello! I am Rohan, your assigned technician for REQ-00123. We have reviewed your roof sealing request for the Andheri property. Could you please share the approximate roof area?
9:14 AM
AK
You
Hi Rohan! Yes, the roof area is roughly 1,200 sq ft. There is also a terrace section that has been leaking near the parapet wall.
9:31 AM
RM
Rohan Mehta
Understood. I am attaching our site inspection checklist — please go through it before our visit scheduled for Friday.
9:47 AM
AK
You
Got it, I will review this. Friday 11 AM works for me.
10:03 AM
RM
Rohan Mehta
Perfect! We will bring the necessary equipment for a full parapet and terrace inspection. See you Friday.
10:08 AM
Today
RM
Rohan Mehta
Good morning! Just confirming our visit today at 11:00 AM for REQ-00123. Please ensure access to the terrace is available.
8:45 AM
AK
You
Confirmed! The building watchman has been informed. I will be present.
9:02 AM
RM
Rohan Mehta
We have completed the site inspection. I am uploading the photos from the parapet crack area and the drainage blockage. We will share the formal quote by end of day.
12:33 PM
Team available — typically responds within 2 business hours
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