One unified inbox
Inbound WhatsApp and Telegram messages arriving on your number land in a single lead inbox, so nothing is buried in a separate chat app.
dawn-crm
by
Hemen Ashodia
Hemen Ashodiabuild a general purpose crm which allows all my in bound whatsapp and telegram lead on my number follow some nature style
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Preview dataChanges stay in this preview.
Unified inbound inbox
Leads
Every inbound WhatsApp and Telegram message on your connected number, in one inbox.
77 leads captured
- Telegram
Capture is limited to inbound messages arriving on your connected number.
Lead inbox
Unified inbound WhatsApp and Telegram leads · updates save to this record list
| Contact | Channel | Captured | Status | Next action | Record | |
|---|---|---|---|---|---|---|
Fern & Co@fern_and_co | Telegram | 11 Feb 202606:32 | New | No next action recorded No due dateUpdate statusNext action | View details | |
Greenfields Market@greenfields_mkt | Telegram | 10 Feb 202609:02 | Contacted | Call back about bulk order volumes Due 12 Feb 2026 · overdueUpdate statusNext action | View details | |
Amara Okafor+234 802 555 0134 | 10 Feb 202608:14 | New | Send pricing sheet for the 3-unit bundle Due 11 Feb 2026 · overdueUpdate statusNext action | View details | ||
Priya Raman+91 98450 77120 | 08 Feb 202616:41 | Qualified | Share proposal draft for review Due 13 Feb 2026 · overdueUpdate statusNext action | View details | ||
Tomás Vieira@tomasv | Telegram | 08 Feb 202611:20 | New | Await reply after sending catalog Due 14 Feb 2026 · overdueUpdate statusNext action | View details | |
Studio Kite@studio_kite | Telegram | 06 Feb 202607:47 | Contacted | Confirm demo slot for Thursday Due 12 Feb 2026 · overdueUpdate statusNext action | View details | |
Helen Marsh+44 7700 900412 | 05 Feb 202613:05 | Closed | No follow-up needed — order placed No due dateUpdate statusNext action | View details |
- Telegram
Is the spring collection available yet?
NewUpdate statusNext actionNo next action recorded
No due date - Telegram
We resell garden supplies — what are your bulk rates?
ContactedUpdate statusNext actionCall back about bulk order volumes
Due 12 Feb 2026 · overdue - WhatsApp
Hi, do you deliver to Lekki on weekends?
NewUpdate statusNext actionSend pricing sheet for the 3-unit bundle
Due 11 Feb 2026 · overdue - WhatsApp
The last sample worked well. What's the minimum order?
QualifiedUpdate statusNext actionShare proposal draft for review
Due 13 Feb 2026 · overdue - Telegram
Can you send the full catalog?
NewUpdate statusNext actionAwait reply after sending catalog
Due 14 Feb 2026 · overdue - Telegram
Thursday afternoon works if it's still free.
ContactedUpdate statusNext actionConfirm demo slot for Thursday
Due 12 Feb 2026 · overdue - WhatsApp
Payment sent, thank you!
ClosedUpdate statusNext actionNo follow-up needed — order placed
No due date
Inbox distribution
Pipeline at a glance
Where every captured WhatsApp and Telegram lead currently sits across the four pipeline stages. Read-only snapshot of the inbox list below.
- New3leads
Waiting for a first reply or triage decision.
- Contacted2leads
A reply has gone out and the conversation is open.
- Qualified1lead
Fit and intent confirmed, moving toward a proposal.
- Closed1lead
Conversation settled — no further follow-up needed.
Counts derived from the 7 leads captured leads.
1 lead has no next action recorded yet
Status and next action are maintained per lead in the inbox list, not here. This strip only reads the current distribution.
Capture coverage
How the collected inbox is split across the channels connected to your number.
WhatsApp
3 43% of the captured inbox arrived on WhatsAppCapture window detail
Capture window
EarliestLatest
The span above is the range of WhatsApp messages already recorded in this inbox, from the first arrival to the most recent.
3 leads captured from WhatsApp
Telegram
4 57% of the captured inbox arrived on TelegramCapture window detail
Capture window
EarliestLatest
The span above is the range of Telegram messages already recorded in this inbox, from the first arrival to the most recent.
4 leads captured from Telegram
7 leadsacross 2 channels · 3 WhatsApp, 4 Telegram
Capture is limited to inbound messages arriving on your connected number. Both WhatsApp and Telegram feed this single inbox.
Preview dataChanges stay in this preview.
Preview landing pageConnecting your WhatsApp and Telegram number happens after you create an account.
Inbound leads, one calm inbox
Every WhatsApp and Telegram lead, rooted in one place
dawn-crm is a general-purpose CRM for messages that arrive on your own number. It captures inbound WhatsApp and Telegram conversations as leads, then gives you one clear view of their status and next action.
WhatsAppHi, do you have this in stock?
TelegramCan you send a quote for 3 units?
WhatsAppWhat are your delivery options?
How a lead moves through dawn-crm
Select a stage to see what happensInbound message received
A message arrives on your connected WhatsApp or Telegram number and is captured as a new lead record in the inbox.
What dawn-crm does for your inbound
Lead capture, lead management and account access — the three things the CRM is built around, without extra modules to configure first.
Status and next action
Every lead carries a clear status and a defined next step, so you can see at a glance what still needs attention.
Team lead records
Owners and sales agents work from the same lead records, keeping follow-up activity accurate and consistent.
Conversation history
Open a lead to review the conversation history from the messaging platform alongside follow-up notes.
WhatsApp and Telegram
Lead capture is limited to inbound messages arriving on the number you connect — no outbound scraping, no imports.
Verified access
Lead records stay behind authenticated access, and new CRM owners enrol through self-service registration.
Keep the CRM reflecting every inbound lead and its progress.
You own the CRM and the connected messaging numbers. Enrol, connect your number, and oversee the lead inbox and activity.
- Connect your WhatsApp and Telegram numbers
- Oversee the lead inbox and lead records
- Review lead activity across the team
Ensure every inbound lead has a clear status and next action.
You work the inbox day to day — reviewing new leads, tracking them through the pipeline and recording follow-up.
- Review new inbound leads
- Track leads through the pipeline
- Record follow-up activity and notes
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