One unified inbox
Inbound WhatsApp and Telegram messages arriving on your number land in a single lead inbox, so nothing is buried in a separate chat app.

dawn-crm is a general-purpose CRM for messages that arrive on your own number. It captures inbound WhatsApp and Telegram conversations as leads, then gives you one clear view of their status and next action.
Inbound message received
A message arrives on your connected WhatsApp or Telegram number and is captured as a new lead record in the inbox.
Lead capture, lead management and account access โ the three things the CRM is built around, without extra modules to configure first.
Inbound WhatsApp and Telegram messages arriving on your number land in a single lead inbox, so nothing is buried in a separate chat app.
Every lead carries a clear status and a defined next step, so you can see at a glance what still needs attention.
Owners and sales agents work from the same lead records, keeping follow-up activity accurate and consistent.
Open a lead to review the conversation history from the messaging platform alongside follow-up notes.
Lead capture is limited to inbound messages arriving on the number you connect โ no outbound scraping, no imports.
Lead records stay behind authenticated access, and new CRM owners enrol through self-service registration.
You own the CRM and the connected messaging numbers. Enrol, connect your number, and oversee the lead inbox and activity.
You work the inbox day to day โ reviewing new leads, tracking them through the pipeline and recording follow-up.

dawn-crm is a general-purpose CRM for messages that arrive on your own number. It captures inbound WhatsApp and Telegram conversations as leads, then gives you one clear view of their status and next action.
Inbound message received
A message arrives on your connected WhatsApp or Telegram number and is captured as a new lead record in the inbox.
Lead capture, lead management and account access โ the three things the CRM is built around, without extra modules to configure first.
Inbound WhatsApp and Telegram messages arriving on your number land in a single lead inbox, so nothing is buried in a separate chat app.
Every lead carries a clear status and a defined next step, so you can see at a glance what still needs attention.
Owners and sales agents work from the same lead records, keeping follow-up activity accurate and consistent.
Open a lead to review the conversation history from the messaging platform alongside follow-up notes.
Lead capture is limited to inbound messages arriving on the number you connect โ no outbound scraping, no imports.
Lead records stay behind authenticated access, and new CRM owners enrol through self-service registration.
You own the CRM and the connected messaging numbers. Enrol, connect your number, and oversee the lead inbox and activity.
You work the inbox day to day โ reviewing new leads, tracking them through the pipeline and recording follow-up.
No comments yet. Be the first!