System Requirements Document (SRD)

Project Name: crystal-business

1. Introduction

Welcome to the System Requirements Document (SRD) for crystal-business, a project designed to create a professional and engaging website for Hundesalon "Funny Groom," a women-owned pet grooming salon located in Duisburg, Germany. This website will serve as the digital face of the salon, showcasing its services, customer reviews, and unique identity while providing convenient features such as online appointment booking.

Öcal, this document outlines the requirements and design concepts for the website, ensuring it meets your expectations and delivers an exceptional user experience for your customers.

2. System Overview

The crystal-business website will be a modern, responsive platform tailored to the needs of Hundesalon "Funny Groom." It will highlight the salon's 4.9-star rating, customer testimonials, and women-owned identity while offering features like service descriptions, a gallery, and an online appointment booking system.

Key objectives:

• Enhance the salon's online presence.
• Provide a seamless and intuitive user experience.
• Enable customers to book appointments online with ease.
• Showcase the salon's expertise and customer satisfaction.

Locale-specific considerations:

• Language: German (primary), with optional English translation.
• Currency: Euro (€).
• Timezone: Central European Time (CET).

3. Functional Requirements

As story points:

• As a User, I should be able to view the salon's services and pricing.
• As a User, I should be able to book an appointment online by selecting a time slot and service type.
• As a User, I should receive automated confirmation emails and reminders for my appointments.
• As a User, I should be able to read customer reviews and testimonials.
• As a User, I should be able to browse a gallery of pet grooming photos.
• As a User, I should be able to contact the salon via a contact form or phone number.
• As an Admin, I should be able to manage appointments and update service offerings.
• As an Admin, I should be able to upload new photos to the gallery.
• As an Admin, I should be able to respond to customer inquiries submitted via the contact form.

4. User Personas

1. User (Pet Owner)

• Description: Customers who own pets and are looking for grooming services.
• Goals: Book appointments easily, explore services, and trust the salon's expertise.
• Pain Points: Difficulty finding reliable groomers, inconvenient booking processes.

2. Admin (Salon Owner/Staff)

• Description: Polina and her team managing the salon operations.
• Goals: Efficiently manage appointments, showcase the salon's work, and respond to inquiries.
• Pain Points: Time-consuming manual appointment management, limited online presence.

5. Visuals Colors and Theme

Unique Color Palette:

The website will feature a warm and inviting color scheme inspired by the salon's friendly and professional atmosphere.

• Background: #FDF8F3 (Soft Cream)
• Surface: #FFE5D9 (Peach Blush)
• Text: #3E3E3E (Charcoal Gray)
• Accent: #FF6F61 (Coral Red)
• Muted Tones: #B8B8B8 (Light Gray)

These colors will create a welcoming and elegant aesthetic, reflecting the salon's care and attention to detail.

6. Signature Design Concept

Interactive Pet Grooming Carousel

The homepage will feature a 3D interactive carousel showcasing the salon's services and gallery. Imagine a rotating wheel of pet grooming photos and service cards that users can swipe or click to explore.

Details:

• Visuals: Each card will feature a high-quality image of a groomed pet, the service name, and a brief description.
• Animations: Smooth transitions as the carousel rotates, with cards flipping to reveal more details when clicked.
• Micro-interactions: Hover effects that highlight cards and display playful paw prints.
• Color shifts: The background subtly changes to match the accent color of the selected card.
• Call-to-action: A prominent "Book Now" button integrated into the carousel, leading directly to the appointment booking page.

This bold and memorable design will captivate visitors and make the website stand out, ensuring a lasting impression.

7. Non-Functional Requirements

• Performance: The website should load within 2 seconds on standard broadband connections.
• Scalability: The system should handle up to 500 concurrent users without performance degradation.
• Accessibility: The website must comply with WCAG 2.1 Level AA standards for accessibility.
• Security: Implement SSL encryption and secure appointment data storage.
• Localization: Support German as the primary language, with optional English translation.

8. Tech Stack

Frontend:

• React for Web

Backend:

• Python
• FastAPI

Database:

• MySQL (preferred) or MariaDB, using Alembic for migrations

AI Tools:

• GPT 5.4 for user-friendly responses
• Litellm for LLM routing

Local Orchestration:

• Docker
• docker-compose

Server-side Orchestration:

• Kubernetes

9. Assumptions and Constraints

• The salon staff will provide high-quality images for the gallery.
• Appointment booking will be limited to available time slots defined by the salon.
• The website will be hosted on a secure and reliable platform.
• The salon's contact information and service details will be provided upfront.

10. Glossary

• WCAG: Web Content Accessibility Guidelines.
• SSL: Secure Sockets Layer, a standard security protocol for encrypted communication.
• LLM: Large Language Model, used for AI-driven responses.
• Docker: A platform for containerized application deployment.
• Kubernetes: An orchestration tool for managing containerized applications.

This SRD ensures that the crystal-business website will meet the needs of Hundesalon "Funny Groom" and its customers, delivering a delightful and professional online experience.