Desktop-first Salon Management Software ka plan: **Goal:** Windows desktop software jisme salon owner/manager ek jagah se customers, appointments, staff, salary, inventory, billing, points aur WhatsApp messages manage kar sake—offline bhi chale aur internet aane par backup/sync ho. | Module | Kya handle hoga | |---|---| | Dashboard | Aaj ki appointments, sales, pending payments, low-stock products, staff attendance | | Customer CRM | Customer profile, visit history, preferred services/staff, notes, allergies, photos, birthdays | | Loyalty Points | Har bill par points, redeem rules, membership tiers, referral rewards | | Appointment Calendar | Day/week/month calendar, staff-wise slots, service duration, reschedule/cancel, walk-ins, reminders | | Services & Pricing | Service catalog, packages, add-ons, offers, tax/GST rates | | Billing/POS | Invoice, discounts, split payments, UPI/cash/card, GST invoice, refunds | | Staff Management | Staff profiles, shifts, attendance, leave, commission, targets, performance | | Salary & Payroll | Fixed salary + commission + incentives − advances/deductions; salary slips | | Inventory | Product stock, inward/outward, suppliers, expiry date, low-stock alerts, service-wise product consumption | | WhatsApp Integration | Booking reminders, confirmation, birthday offers, payment/invoice messages, campaigns with consent | | Reports | Daily/monthly sales, service-wise revenue, staff performance, repeat customers, inventory loss, profit estimate | | Settings & Security | Owner/manager/receptionist/staff roles, permissions, audit history, backup/restore | Suggested working flow: ```mermaid flowchart LR A["Customer booking"] --> B["Calendar & staff slot"] B --> C["Service completed"] C --> D["POS bill & payment"] D --> E["Loyalty points added"] C --> F["Inventory consumed"] D --> G["WhatsApp invoice / follow-up"] G --> H["Reports & owner dashboard"] ``` Recommended build approach: - **Desktop app:** Tauri + React + TypeScript Fast, lightweight Windows installer; Electron bhi option hai, but Tauri better default choice hai. - **Offline database:** SQLite on each salon computer. - **Cloud backup/sync:** PostgreSQL + secure API, so data loss na ho and future me multiple branches/mobile owner dashboard add ho sake. - **Authentication:** Owner, manager, receptionist, stylist roles with separate permissions. - **Integrations:** Official WhatsApp Business API; normal personal WhatsApp ko automation ke liye use nahi karna chahiye. UPI/payment gateway and printer support can be added. Development roadmap: 1. **Phase 1 — MVP (core daily operations)** - Login and user roles - Customers and services - Appointment calendar - Billing/POS and payments - Basic inventory - Daily sales report - Local backup 2. **Phase 2 — Staff and customer retention** - Attendance, shift, leave - Salary, commission, incentives - Loyalty points and memberships - WhatsApp reminders and birthday offers - Advanced reports 3. **Phase 3 — Full business control** - Multiple branches - Central cloud sync - Supplier purchase orders - Expense/profit tracking - Customer feedback and review follow-ups - Owner’s remote dashboard - Barcode scanner, receipt printer, cash drawer support Core data entities: - Customer, Staff, UserRole - Service, Package, Appointment - Invoice, Payment, Discount, LoyaltyTransaction - Product, Supplier, StockMovement, Purchase - Attendance, Leave, Payroll, Commission - WhatsAppTemplate, MessageLog - Expense, Branch, AuditLog Important business rules pehle define karne honge: - Appointment slot overlap na ho. - Cancel/no-show policy. - Points earning and expiry rules. - Commission service-wise hoga ya invoice-wise. - Inventory auto-consume service complete hote hi hoga. - Staff sirf apni appointments dekhe; owner complete financial reports dekhe. - Daily automatic local + cloud backup. Aapke software ka first release ideally receptionist aur salon manager dono ka kaam replace kare: booking se lekar bill, stock aur salary tak. Uske baad multi-branch aur customer-marketing features add karna best rahega.
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