System Requirements Document

1. Introduction

EV GO HUB is a smart electric vehicle (EV) charging and rental solution based in Whitefield, Bengaluru. The project aims to address the challenges of rising fuel prices, air pollution, limited charging infrastructure, and high EV purchase costs by providing comprehensive EV services.

2. System Overview

The EV GO HUB system will offer a digital platform that integrates EV charging stations, rental services, and a mobile application to facilitate online booking, charging slot reservations, payments, vehicle tracking, and customer support. The target customers include IT professionals, corporate employees, students, tourists, and delivery partners.

3. Functional Requirements

As a User:

• I want to book EV rentals online so that I can conveniently access vehicles.
• I want to reserve charging slots to ensure availability when needed.
• I want to make payments through the app for seamless transactions.
• I want to track my rented vehicle to monitor its location and status.
• I want access to customer support 24/7 for assistance with any issues.

As a Fleet Manager:

• I want to manage the EV rental fleet to ensure optimal availability and maintenance.
• I want to oversee the charging station operations to maintain efficiency.
• I want to monitor vehicle usage and performance for fleet optimization.

As a Business Analyst:

• I want to conduct market research to identify growth opportunities.
• I want to analyze business performance to inform strategic decisions.
• I want to track the monthly cost of ₹7 Lakhs to manage expenses effectively.
• I want to monitor the monthly revenue of ₹12 Lakhs to assess financial health.
• I want to project the annual revenue of ₹1.44 Crore to evaluate long-term profitability.

As a Marketing Manager:

• I want to implement digital marketing strategies to increase brand awareness.
• I want to establish corporate partnerships to expand the customer base.
• I want to create referral programs to incentivize customer acquisition.
• I want to design launch offers to attract initial users.

4. User Personas

• IT Professional: Tech-savvy individuals seeking convenient and eco-friendly transportation options.
• Corporate Employee: Professionals requiring reliable transportation for daily commutes.
• Student: Young adults looking for affordable and flexible mobility solutions.
• Tourist: Visitors needing temporary transportation during their stay.
• Delivery Partner: Logistics personnel requiring efficient and cost-effective delivery vehicles.

5. Core User Flows

Booking an EV Rental:

1. User logs into the mobile app.
2. User selects the rental option and chooses a vehicle.
3. User reserves a charging slot if needed.
4. User completes the payment process.
5. User receives confirmation and rental details.

Reserving a Charging Slot:

1. User accesses the charging station section in the app.
2. User selects a preferred charging station and time slot.
3. User confirms the reservation.
4. User receives a confirmation notification.

6. Visuals Colors and Theme

• Professional blues and greens to reflect eco-friendliness and technology.

7. Signature Design Concept

• Modern and intuitive interface with a focus on user-friendly navigation.

8. Interaction Model & Motion Direction

• Smooth transitions and animations to enhance user experience.

9. Non-Functional Requirements

• The system must be available 24/7 with minimal downtime.
• The platform should support high concurrency to handle multiple users simultaneously.
• Data security and privacy must be ensured for all transactions and user information.

10. Tech Stack

• Frontend: React.js
• Backend: Python + FastAPI
• Database: MySQL with Alembic migrations

11. Assumptions and Constraints

• The system will initially operate within Bengaluru with plans for future expansion.
• The platform must integrate with existing payment gateways for transactions.
• Charging infrastructure must comply with local regulations and standards.

12. Glossary

• EV: Electric Vehicle
• Fleet Management: The management of a company's vehicle fleet.
• NPD: New Product Development
• Go-to-Market Strategy: An action plan that specifies how a company will reach target customers and achieve competitive advantage.