
Manage reminders, scheduling rules, staff access, and clinic preferences
Delivery Channels
Choose how appointment reminders reach your patients
SMS
Text messages delivered directly to the patient's mobile number
HTML email reminders with appointment details and portal link
Rich WhatsApp Business messages with quick-reply buttons
Voice Call
Automated voice call reminders — coming in Q2 2026
Reminder Timing
Send reminders at multiple intervals before each appointment
Send Reminders At
Patients will receive a reminder at each selected interval. Multiple reminders improve show rates by up to 40%.
Auto-Confirm on Reply
Automatically mark appointments as confirmed when patients reply YES or CONFIRM.
Quiet Hours
Do not send reminders outside these hours.
Danger Zone
Reset All Settings
Restore all settings to factory defaults. This will erase custom templates, language preferences, and reminder configurations.
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