
Find answers to common questions about our eco-friendly bags, customization options, shipping, returns, and more. Our team is always here to help.
Browse all FAQs or type a keyword to filter results instantly.
We offer a wide range of eco-friendly bags crafted by K R Prajapati's manufacturing facility. Our collection includes:
Browse our full range on the Products page.
Absolutely! Sustainability is at the heart of everything we do. All our bags are manufactured using:
Learn more about our sustainability practices on the About Us page.
Each product page lists the available sizes and colors specific to that item. Generally, we offer:
Use the filters on the Products page to narrow down by size and color.
Our standard cotton tote bags support up to 10 kg of load. Canvas bags are reinforced and can carry up to 15–20 kg. For heavy-duty requirements, we recommend our canvas range or reaching out for a custom order with reinforced stitching.
Shipping times depend on your location and order type:
Yes, we ship internationally to select countries. International delivery typically takes 10–18 business days. Shipping costs and import duties vary by destination. Please contact our team for a shipping quote to your country.
Once your order ships, you will receive a tracking number via email and SMS. You can use this number on our logistics partner's website to track your package in real time. If you have any issues, feel free to contact us.
We offer a 14-day hassle-free return policy for standard orders. Items must be:
Please review our full Return & Refund Policy for complete details.
Custom-printed and bulk orders are non-returnable unless the items arrive damaged or defective. If you receive a defective product:
Refunds are processed within 5–7 business days after we receive the returned item. The amount is credited back to your original payment method. For UPI and wallet payments, refunds may reflect within 24–48 hours.
Yes! Custom orders are one of our specialties. You can submit your design requirements through our Custom Order page. We support:
For best print quality, we recommend:
Bulk orders start from a minimum of 10 units per design. For wholesale pricing and corporate bulk discounts, orders of 100+ units qualify for our best rates. Contact our sales team to get a customized quote.
Yes, we offer tiered pricing for bulk orders:
Reach out via our Contact page for a tailored bulk quote.
We accept a wide range of payment options for your convenience:
Yes, all transactions on sky-ecommerce are secured with 256-bit SSL encryption. We do not store your card details on our servers. Payments are processed via certified payment gateways compliant with PCI-DSS standards.
We're here to help! You can reach us through multiple channels:
We are a direct-to-consumer manufacturer-brand. While we do not have a retail storefront, our manufacturing facility is based in India. Business clients can contact us to arrange a sample viewing or factory visit for large orders.
Reach out to our support team via email, WhatsApp, or contact form. We typically respond within 24 hours on business days.
Your privacy is protected. We never share your information.
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