pearl-facilities
Zhi WeiGenerate a full-stack Facilities Management System for a commercial office tower. It needs three user views: Tenant Portal: To report issues (e.g., 'AC leaking', 'broken light') with photo uploads. Operations Dashboard: A master queue for the dispatcher to view incoming issues, triage urgency, and assign them to technicians. Technician View: A simplified work-order view to track assigned tasks, update status to 'In Progress' or 'Completed', log inventory parts used, and collect a tenant sign-off signature. The system should be hosted as one application catering different types of user login.
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pearl-facilities: Smart Building Management
One tower. One platform. Total visibility from lobby to rooftop.
Track maintenance issues in real time across every floor. Tenants report, dispatchers triage, and technicians resolve — all connected through an intuitive 3D view of your building. Click any floor to inspect active issues.
One platform, three connected views
pearl-facilities brings tenants, operations staff, and technicians into a single workflow — so every maintenance issue moves smoothly from report to resolution.
Tenant Portal
For Tenants- Report maintenance issues in seconds with photo uploads
- Track every request from submission to resolution
- Sign off on completed work directly from your device
Operations Dashboard
For Dispatchers- View a live master queue of all incoming issues
- Triage and prioritize requests by urgency
- Assign tasks to the right technician instantly
Technician View
For Technicians- Manage assigned work orders on the go
- Update task status and log inventory parts used
- Capture tenant sign-off signatures on completion
Everything your facility needs, in one platform
From the first tenant report to the final sign-off, pearl-facilities connects every role with the tools to resolve issues faster.
Tenant Issue Reporting
Report maintenance issues in seconds with photo uploads and instant routing to the operations team.
ExploreOperations Triage Queue
Dispatchers view a master queue, prioritize by urgency, and keep every request moving.
ExploreTechnician Work Orders
Technicians see assigned jobs and update statuses to In Progress or Completed on the go.
ExploreInventory Part Logging
Track parts used per task so stock levels and job costs stay accurate in real time.
ExploreDigital Sign-Off Capture
Collect a tenant signature at completion to close the loop with a verified record.
ExploreLive Status Tracking
Tenants follow each report from submission to resolution with real-time updates.
ExploreThree roles, one connected workflow
pearl-facilities brings tenants, dispatchers, and technicians into a single flow — from the first report to a signed-off fix. Hover a card to meet each persona.
Tenant
Reports & tracks issues
Tenants renting space across the tower report maintenance issues with photo uploads and follow each request through to resolution.
Their goal is simple: a fast, transparent path from "something is broken" to "it is fixed" — without chasing anyone for updates.
I snapped a photo of the leaking ceiling and had a confirmation in seconds. I could see exactly who was on it.
Operations Dispatcher
Triages & assigns
Dispatchers run the master queue — prioritizing incoming issues by urgency and assigning each one to the right available technician.
They keep the building running by turning a chaotic stream of requests into a clear, prioritized plan that technicians can act on.
The queue gives me one place to triage everything. Assigning the right tech now takes two clicks, not ten calls.
Technician
Resolves & signs off
Technicians work their assigned orders, update statuses, log inventory parts used, and capture tenant sign-off the moment a job is done.
A streamlined work order view lets them focus on the fix — every status change, part, and signature is logged in one flow.
My work orders, inventory, and the sign-off signature all live in one screen. I close tickets before I leave the floor.
The stack powering pearl-facilities
A layered, production-grade architecture engineered for real-time issue dispatch, technician workflows, and tenant sign-off across the tower.
Ready to streamline your facility management?
Report, triage, and resolve maintenance issues in one connected workspace. Give tenants, dispatchers, and technicians the clarity they need to keep your office tower running smoothly.
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