
Review and manage player-submitted reports, bug tickets, and gameplay issues.
| Report ID↕ | Player↕ | Issue Type | Priority↕ | Status↕ | Submitted↓ | Actions |
|---|---|---|---|---|---|---|
| RPT-1042 | ShadowStrike99 | Matchmaking Bug | Critical | Investigating | 2026-06-17 14:32 | |
| RPT-1041 | PhantomX | Purchase Failure | High | Pending | 2026-06-17 13:18 | |
| RPT-1040 | BlazeFury | Character Skin Glitch | Medium | Resolved | 2026-06-17 11:05 | |
| RPT-1039 | NovaQueen | Voice Chat Lag | High | Investigating | 2026-06-16 22:47 | |
| RPT-1038 | IronVanguard | Unfair Ban Appeal | Critical | Pending | 2026-06-16 19:30 | |
| RPT-1037 | StormRider | Stats Not Updating | Low | Resolved | 2026-06-16 16:12 | |
| RPT-1036 | DarkWolf7 | Lobby Crash on Join | High | Investigating | 2026-06-16 14:55 | |
| RPT-1035 | CyberHawk | Item Not Delivered | Medium | Pending | 2026-06-16 10:20 |
A player reported that after switching regions from Europe to North America mid-queue, the matchmaking panel froze indefinitely. The "Cancel Search" button became unresponsive and the player had to force-close the app. Steps to reproduce: 1. Queue for a solo match in Europe region 2. While the queue timer is running, open Settings → Region and switch to North America 3. Return to the lobby — the queue panel is frozen with a spinning indicator 4. Tapping "Cancel Search" produces no response Expected behavior: Switching regions should cancel the active queue and restart matchmaking in the new region. Observed on: Android 14, app version 2.8.1 (build 412). Network: Wi-Fi, 50 Mbps.
Keyword match: "matchmaking", "freeze", "queue". Priority set to High.
Reproduced the freeze on Android 14 (Pixel 7). Investigating the region-switch handler in MatchmakingService. Suspect a missing cancellation call on the pending queue request.
Root cause identified: regionChange handler in MatchmakingViewModel does not call cancelMatchmaking() before re-initializing the queue. Fix is a one-line addition. Assigned to sprint 24 patch.
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