Voice agent

byPractice

Build a production-ready AI voice agent for local businesses. The product should help small businesses answer incoming phone calls automatically, qualify the caller, book appointments, answer common questions, and transfer urgent calls to a human when needed. Business type Target local businesses such as: Clinics Dentists Salons Spas Real estate offices Gyms Restaurants Service businesses Core goals Answer inbound calls 24/7. Greet the caller naturally. Detect caller intent. Answer FAQs from business information. Book, reschedule, or cancel appointments. Capture lead details. Escalate urgent or complex calls to a human. Send call summary to business owner by email/WhatsApp/SMS. Required features Voice conversation flow with natural interruptions. FAQ knowledge base. Appointment booking integration with Google Calendar or a calendar API. Lead capture form fields: Name Phone number Reason for call Preferred time Business hours handling. Missed-call follow-up. Call transcript and summary storage. Admin panel to update business info, FAQs, pricing, services, and working hours. Multi-tenant support so one system can serve many businesses. Analytics dashboard for: Calls answered Bookings made Leads captured Escalations Missed calls recovered Voice style The assistant should sound: Polite Friendly Professional Short and clear Good in noisy phone-call situations Technical requirements Build the app in a scalable architecture. Use clean modular code. Separate frontend, backend, and AI workflow logic. Include database models for businesses, calls, leads, appointments, FAQs, and users. Add authentication for business owners. Add an API for call handling and booking. Write setup instructions and deployment steps. Include environment variables template. Make the solution ready for SaaS expansion. Deliverables Please generate: Full source code. Database schema. API endpoints. Voice call flow logic. Admin dashboard. README with setup instructions. Example business configuration for a dental clinic. Acceptance criteria The AI should answer like a real receptionist. It should book appointments correctly. It should not hallucinate business details. It should ask clarifying questions when needed. It should hand off to a human when necessary. Example flow Caller: “Hi, I want to book an appointment tomorrow afternoon.” Agent: “Sure, I can help with that. May I have your name and preferred time?” Caller: “Rahul, around 3 PM.” Agent: “Thanks, Rahul. Let me check availability and book that for you.” Build this as a complete, working product with production-quality code.